Human Resource Business Partner

Role & responsibilities

We are looking for an experienced HR Business Partner (HRBP) to support our Engineering and BPO verticals. HRBP will act as the primary point of contact for employees and managers, ensuring seamless day-to-day operations, driving people initiatives, enabling managers, and guiding teams on HR policies and processes. The ideal candidate should have strong stakeholder management skills, hands-on HR operations experience, and the ability to translate business needs into effective people practices.

Preferred candidate profile

• Serve as the HR point of contact for Engineering/BPO teams and leadership.
• Understand business priorities and proactively design HR interventions to support growth and performance.
• Partner with managers to address team dynamics, employee concerns, and workplace issues.
• Handle day-to-day employee queries, grievances, and escalations with timely resolution.
• Drive engagement initiatives and action plans to improve team morale.
• Conduct 1:1s, skip-level discussions, and stay interviews to gauge employee sentiment.
• Ensure consistent implementation of HR policies across Engineering/BPO verticals.
• Review and guide teams on policy interpretation, exceptions, and compliance.
• Support onboarding, probation reviews, confirmations, and exit processes.
• Work closely with C&B, payroll, and HR operations teams to ensure error-free execution.
• Coach and guide Leads/ managers on people management practices.
• Facilitate goal setting, mid-year and annual performance cycles for assigned verticals.
• Track talent movement, promotions, role changes, and succession pipelines.
• Ensure adherence to company policies and internal compliance requirements.
• Maintain documentation, case logs, and audit-ready HR records.