🚀 We’re Hiring: Business Development Associate (Hybrid – Inside + Field Sales) 📍 Location: Gurgaon 🕒 Type: Full-Time | 6 Days Working 🗓️ Join: Immediate Joiners Preferre d📩 Apply at: careers@withpronto.co m About Pront o Pronto is redefining home services with India’s first instant maid service platform, bringing structure and reliability to the highly unorganized domestic help industry. We help families access skilled, verified, and professional maids—on-demand and hassle-free . Role Overvie w As a Business Development Associate at Pronto, you’ll drive our growth through both inside sales and on-ground sales. You’ll be speaking directly to customers—on calls, via emails/WhatsApp, and face-to-face at residential societies—explaining our value, onboarding new users, and ensuring an excellent experience . What You’ll D o 🧩 Inside Sale s Handle inbound leads and cold calls to generate interest and drive sign-up s Understand customer needs and recommend the right services/plan s Upsell and cross-sell premium offering s 🏙️ Field Sal e s Represent Pronto at on-ground events in residential societi e s Set up contact points/stalls and engage with prospective custome r s Convert leads on the spot and assist with onboardi n g What We’re Looking F o r 1+ years of experience in sales, business development, or customer-facing roles (Freshers with strong communication skills can appl y ) Strong verbal communicati o n Comfort with both digital tools (CRM, calls, messaging) and fieldwo r k Thrive in a fast-paced, startup environme n t Why Join Pront o ? ✅ Be part of a high-growth startup solving real-world proble ms✅ Work in a hybrid role that builds your full sales skill s et✅ Learn fast, grow faster, and make a direct impact on custome rs✅ Dynamic and supportive team cultu r e 📩 Interested? Let’s Tal k!Send your resume to careers@withpronto.c om
Collect and analyze compensation data from field operations to support benchmarking and internal equity. Ensure compliance with organizational pay structures, incentive plans, and benefits in field units. Assist in the rollout of salary reviews, promotions, and performance-based incentives. Liaise with central HR and Finance to ensure timely processing of salary changes and related transactions. Educate field employees and managers on compensation policies, guidelines, and tools. Identify compensation-related concerns at field locations and escalate as needed. Support audits and data validation related to payroll and compensation changes. Monitor compensation trends and recommend field-specific adjustments when necessary. Assist with job evaluations and grading in line with corporate frameworks. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) Work Location: In person Expected Start Date: 08/07/2025
Collect and analyze compensation data from field operations to support benchmarking and internal equity. Ensure compliance with organizational pay structures, incentive plans, and benefits in field units. Assist in the rollout of salary reviews, promotions, and performance-based incentives. Liaise with central HR and Finance to ensure timely processing of salary changes and related transactions. Educate field employees and managers on compensation policies, guidelines, and tools. Identify compensation-related concerns at field locations and escalate as needed. Support audits and data validation related to payroll and compensation changes. Monitor compensation trends and recommend field-specific adjustments when necessary. Assist with job evaluations and grading in line with corporate frameworks. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) Work Location: In person Expected Start Date: 08/07/2025
Role: Payroll Specialist – Blue Collar Workforce About the Role We are seeking a Payroll Specialist with proven experience in managing large-scale blue-collar payroll operations. This role requires someone who can manage payroll processing, third-party payroll coordination, compliance, and handle employee grievance resolution effectively. You will work closely with operations, HR, and vendor partners to ensure timely and accurate payroll while maintaining compliance with statutory requirements. Preferred candidates will have experience working closely with business teams such as Operations and Revenue to effectively manage and drive payroll for on-ground teams. Key Responsibilities End-to-end payroll processing for blue-collar employees, including attendance validation, overtime calculations, deductions, and final settlements. Manage third-party payroll agencies, ensuring accuracy, timeliness, and compliance. Handle payroll audits and maintain accurate payroll records. Resolve payroll-related queries, conflicts, and grievances in a professional and timely manner. Collaborate with the operations team to ensure data accuracy for payroll inputs. Manage MIS reporting, payroll dashboards, and monthly reconciliation. Support process improvement initiatives to enhance payroll accuracy and efficiency. Requirements Graduate/Postgraduate in HR, Finance, or related field. 5+ years of experience in payroll management for blue-collar employees. Experience working with large-scale operations (500+ workforce preferred). Strong understanding of statutory compliances (PF, ESI, PT, TDS, etc.). Proven track record in managing third-party payroll and vendor relationships. Strong problem-solving skills with the ability to handle grievances and conflicts effectively. Proficient in MS Excel and payroll software. Work Location: Gurgaon Employment Type: Full-time Compensation: CTC will be offered with a smart hike on the last drawn salary. Immediate joiners may be considered for a promising hike based on fitment and experience. Work Timings: Morning 9:00 AM start, work-from-office. Regards Pronto Team
Job Summary: We are looking for enthusiastic and driven Street Sourcing Executives to hire quality househelp/workers from Delhi and Gurugram. The role involves on-ground sourcing, screening, and onboarding of reliable female househelps who meet our set standards. Key Responsibilities: ● Actively source female househelp/workers through field visits, local communities, labor hubs, and referrals. ● Identify and approach potential candidates who meet the eligibility criteria. ● Explain job requirements, benefits, and placement process to candidates. ● Assist candidates with basic documentation and onboarding formalities. ● Ensure candidates meet grooming and communication standards. ● Maintain daily records of leads sourced and conversions done. ● Achieve monthly placement targets to earn performance incentives. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person
Job Summary: We are looking for enthusiastic and driven Street Sourcing Executives to hire quality househelp/workers from Delhi and Gurugram. The role involves on-ground sourcing, screening, and onboarding of reliable female househelps who meet our set standards. Key Responsibilities: ● Actively source female househelp/workers through field visits, local communities, labor hubs, and referrals. ● Identify and approach potential candidates who meet the eligibility criteria. ● Explain job requirements, benefits, and placement process to candidates. ● Assist candidates with basic documentation and onboarding formalities. ● Ensure candidates meet grooming and communication standards. ● Maintain daily records of leads sourced and conversions done. ● Achieve monthly placement targets to earn performance incentives. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person
Position: Admin Associate About Pronto Pronto is an early-stage startup disrupting the unorganized sector of domestic help by building a trusted and tech-enabled platform for maid services . Backed by marquee investors and driven by a vision to bring dignity, structure, and consistency to the sector, we are creating a one-stop solution for urban households to find reliable, trained, and verified domestic help. Role Overview We are looking for an Admin Associate to manage day-to-day office operations, facilities, and vendor coordination . This role is critical in ensuring the smooth functioning of our workplaces and in supporting our teams with infrastructure, compliance, and operational needs. Key Responsibilities Manage office facilities including desks, chairs, WiFi, electricity, pantry, and supplies. Coordinate with vendors for housekeeping, security, printing, utilities, and other services. Track and maintain inventory of office assets (stationery, laptops, furniture, pantry items). Oversee travel, accommodation, courier services, and petty cash settlements. Ensure compliance with GST board display, fire safety, and basic regulatory requirements . Support in new office setups and help organize internal events . Maintain records for vendor payments and invoices. Requirements 2–4 years of experience in office administration or facilities management. Strong coordination, vendor management, and negotiation skills. Good with record-keeping and basic Excel . Organized, proactive, and reliable with excellent attention to detail. Comfortable working in a fast-paced startup environment . 6 days working schedule.
Role & responsibilities Calendar & Scheduling: Manage a packed calendar across multiple time zones, ensuring smooth coordination with internal teams, investors, and external partners. Travel Coordination: Handle end-to-end travel planning, including flights, hotels, visas, ground transport, and itineraries. Communication: Draft and manage professional correspondence on behalf of the Founder; ensure flawless written and verbal communication in English. Meeting Support: Prepare agendas, briefs, and follow-ups for key meetings; maintain confidentiality at all times. Stakeholder Management: Liaise with senior leaders, investors, and external partners with professionalism and discretion. Administrative Support: Handle expenses, documentation, and other executive-level tasks to optimize the Founders bandwidth. Preferred candidate profile 4-8 years of experience as an EA, preferably supporting CXOs, founders, or senior leadership. Excellent English communication skills (written & spoken). Strong calendar management and travel coordination skills. Highly organized, detail-oriented, and proactive with problem-solving. Ability to handle sensitive information with discretion. Comfortable working in a fast-paced startup environment. Why Join Us Work directly with the Founder of a high-growth, Series A-funded startup. Exposure to top-tier investors, senior leadership, and strategic decision-making. Opportunity to build a long-term career path in executive management/operations. Competitive compensation with growth potential.
Role & responsibilities End-to-end payroll processing with 100% accuracy and timeliness. Manage statutory compliances (PF, ESI, PT, TDS, Gratuity, Shops & Establishment, etc.). Handle payroll for a large blue-collar workforce along with white-collar employees. Maintain employee records and ensure data accuracy in HRIS. Manage payroll reconciliations, audit support, and reporting. Advanced Excel-based payroll modeling, MIS, and analytics. Vendor & third-party coordination for payroll, compliance, and manpower contracts. Ensure all payroll and compliance activities meet statutory and organizational requirements. What Were Looking For 610 years of proven experience in payroll management. Strong knowledge of labour laws and compliance . Advanced Excel skills (pivot, VLOOKUP, formulas, reconciliation). Experience handling blue-collar workforce payroll . Comfort in dealing with third-party vendors . Based in Gurgaon and willing to work from office (Sohna Road). Immediate joiners preferred. Why Join Us Be a part of the core HR team in a rapidly scaling startup. Exposure to high-volume payroll and compliance management. Opportunity to build processes from the ground up. Competitive growth opportunities.
Role & responsibilities Lead financial controllership accounting, audits, compliance (GST, TDS, PF, PT, MCA filings). Drive financial planning budgets, forecasts, MIS, and board/investor reporting. Manage cash flow, inventory costing, and gross margin improvements. Oversee finance operations (AP, AR, reconciliations) and set up internal controls. Partner with founders for fundraising and due diligence support. Preferred candidate profile Chartered Accountant (CA) with 78 years PQE. Hands-on experience in statutory audits, closures, and compliance. Strong knowledge of Ind AS, GST, direct taxation. Advanced Excel & financial modeling. Startup / E-commerce / D2C exposure. Experience in setting up finance processes from scratch. Familiarity with Tally / Zoho Books / QuickBooks / mid-tier ERP.
Role & responsibilities Drafting & Contracts: Draft, review, and negotiate contracts, agreements, vendor/service contracts, NDAs, and partnership agreements. Litigation Management: Handle and coordinate all litigation, arbitration, and dispute resolution across India with external counsel. Notices & Disputes: Draft/review legal notices and responses; manage customer, vendor, and employee dispute matters. Compliance & Labour Law: Ensure compliance with labour laws, employment regulations, and statutory requirements applicable to blue-collar workforce across states. Risk Management: Advise leadership on legal risks and mitigation strategies for business initiatives and expansion into new cities. Policy & Governance: Draft and update internal company policies (POSH, disciplinary, whistleblower, etc.) and ensure their implementation. Stakeholder Support: Partner with HR, Operations, and Finance teams to address workforce-related legal issues, disputes, and queries pan-India. Corporate Law: Support board and shareholder matters, MCA filings, and corporate governance requirements. Preferred candidate profile Law graduate (LL.B/LL.M) with 8-13 years of relevant post-qualification experience. Strong experience in contract drafting, litigation management, and labour law compliance . Prior experience in consumer-tech, e-commerce, logistics, or blue-collar workforce-heavy industries preferred. Ability to manage external counsel and handle matters independently. Strong communication, problem-solving, and stakeholder management skills. Why Join Us Be the first senior legal hire , building legal frameworks from scratch. Work closely with founders and leadership in a high-growth startup. Exposure to diverse legal matters corporate, labour, contracts, compliance, and litigation.
Role Overview: As a Supply Manager, you will play a pivotal role in building and managing our partner ecosystem of domestic help (maids, cleaners, support staff) across hubs. You will be responsible for ensuring a steady supply pipeline, driving training and onboarding, and maintaining strong relationships with partners to meet demand in a rapidly scaling environment. Key Responsibilities: Own end-to-end supply lifecycle: sourcing, onboarding, training, deployment, and retention. Build and maintain a robust pipeline of partners through community outreach, referrals, agencies, and on-ground sourcing. Collaborate with training teams to ensure all partners meet Pronto's service, grooming, and quality standards. Monitor and manage partner availability across hubs to ensure consistent demand-supply balance. Resolve partner queries, grievances, and escalations with empathy while maintaining trust and retention. Work closely with Hub Managers and Cluster Managers to plan and forecast supply as per business needs. Track and report supply metrics, ensuring operational efficiency and partner engagement. Requirements: 3-8 years of experience in field recruitment, blue-collar workforce management, or last-mile operations. Strong local market knowledge and ability to build grassroots sourcing networks. Excellent communication, relationship-building, and people management skills. Proficiency in MS Excel/Google Sheets; familiarity with dashboards and basic analytics. Problem-solving mindset with high agility and comfort in on-ground operations. Willingness to work in a 6-day, field-intensive operational role. Why Join Us? Be part of a high-growth, impact-driven startup backed by top investors. Shape the future of an underserved sector with tech and innovation. Work alongside a passionate team driven by purpose and excellence.
Role & responsibilities Handle all inbound calls from professionals (partners) in a courteous and professional manner. Provide accurate information and real-time support to partners regarding bookings, payments, onboarding, and platform usage. Troubleshoot partner issues and ensure timely resolution, escalating complex cases to the concerned team. Maintain updated knowledge of company policies, procedures, and partner-related processes. Ensure a high level of partner satisfaction by delivering empathetic, clear, and effective communication. Log and track all interactions in the system (CRM / support tools) with proper documentation. Collaborate with internal teams (Operations, Dispatch, Payments, etc.) to resolve partner queries promptly. Preferred candidate profile 1-5 years of experience in partner support or customer support,. Strong verbal and written communication skills. Good problem-solving skills with attention to detail. Ability to multitask and work in a fast-paced environment. Proficiency in MS Office. Strong interpersonal skills and a collaborative attitude.
About Pronto: Pronto is an early-stage startup disrupting the unorganized sector of domestic help by building a trusted and tech-enabled platform for maid services. Backed by marquee investors and driven by a vision to bring dignity, structure, and consistency to the sector, we are building a one-stop solution for urban households to find reliable, trained, and verified domestic help. Role Overview: As a Trainer at Pronto, you will be responsible for designing, executing, and continuously improving training programs for our field staff. From onboarding to upskilling, your role will be critical in ensuring high service quality, customer satisfaction, and process compliance across the board.Role & responsibilities. Key Responsibilities: Design and deliver training modules for onboarding new maids and field staff. Conduct training sessions for domestic helpers/maids in: (a)Deep cleaning (kitchen, bathroom, floors, dusting, etc.) (b)Laundry, ironing, and garment care (c)Cooking assistance & kitchen hygiene (d)Customer etiquette and basic communication Conduct refresher and up skilling sessions to drive continuous improvement. Build SOPs, training manuals, and visual aids for service delivery excellence. Track training effectiveness through feedback, assessments, and on-ground performance. Ensure timely scheduling of training batches and certification tracking. Stay updated with industry best practices and bring innovation to learning formats. What Were Looking For: 3 - 6 years of experience in training, preferably in service-based or blue-collar environments. Strong facilitation and people engagement skills. Ability to create structured, simple, and actionable training content. Hands-on with Google Slides, Sheets, and basic reporting tools. Comfort in delivering training in Hindi (mandatory); basic English a plus. Self-driven, highly organized, and comfortable working in a fast-paced, early-stage setup. Exposure to field or vocational training is a strong advantage. Qualification : Graduate / Diploma in Hotel Management, Housekeeping, Hospitality OR relevant field experience.