HubSpot Specialist

As a CRM Consultant at TRooTech Business Solutions, you will play a crucial role in managing and optimizing HubSpot CRM to streamline lead management, customer engagement, and overall business processes. Your responsibilities will include: - **Own and Manage HubSpot CRM:** Act as the primary administrator, ensuring user access, permissions, data integrity, and platform optimization. - **Setup & Onboarding:** Handle user provisioning, onboarding, and provide training support. - **Workflow & Automation Management:** Develop and refine workflows, sequences, and automation to enhance lead management and customer engagement. - **CRM Optimization:** Audit existing setups, identify gaps, and optimize performance, reporting, and automation processes. - **Cross-functional Collaboration:** Work closely with internal teams to gather requirements and develop solutions aligned with business goals. - **Dashboards & Reporting:** Create custom dashboards and reports for tracking campaign performance, sales pipelines, and service metrics. - **Integration & API Management:** Manage and optimize integrations with third-party tools and platforms. - **Process Documentation:** Maintain clear and up-to-date documentation for workflows and configurations. - **Training & Support:** Provide training to internal users and support adoption of best practices. - **Data Management:** Ensure data hygiene, segmentation accuracy, and alignment with reporting needs. - **Stay Current:** Monitor and implement HubSpot updates and ecosystem improvements. To excel in this role, you should have: - 3 to 5 years of hands-on experience managing HubSpot CRM. - Expertise in HubSpot Marketing Hub, Sales Hub, Operation Hub, and Service Hub. - Strong experience in workflow automation, lead scoring, pipeline management, and customer journey optimization. - Familiarity with third-party integrations, APIs, and data flows. - Understanding of data segmentation, lifecycle stages, and CRM performance tracking. - Ability to work independently and take ownership of the platform. - Strong communication skills to translate business requirements into CRM functionality. - Experience with SQL, webhooks, or custom-coded workflows is preferred. - HubSpot certifications (Marketing, Sales, Service Hub) are a strong plus. Preferred Skills: - Experience in a digital agency or SaaS environment. - Understanding of customer journey mapping and growth funnel optimization.,