HRO - Darwin Specialist : Bangalore : Apply Now

Hi

We are looking forward to hire a HRO- Darwin Specialist for our Leading ITES Client. Please go through the JD and Apply

Key Responsibilities:

• Benefits & Payroll Operations:

• Manage incidents and JIRA tickets related to benefits data issues and track them to

closure.

• Monitor integration failures and coordinate with vendors for resolution.
• Support and own the Process Manager in Darwin box to mark payroll completion.
• Review pre- and post-payroll close queries for discrepancies before data flows to the

payroll team.

• Annual & Ad hoc Benefits Management:

• Manage annual benefits enrollment windows and approve exceptions for qualified life

events (e.g., marriage, childbirth).

• Maintain and update site content on the benefits portal in case of vendor changes,

additions, or contact details updates.

• Reporting & Analysis:

• Generate, analyze, and publish benefits reports with key statistics on a periodic basis.
• Ensure accuracy and structured reporting to internal stakeholders and clients.

Required Skills & Experience:

• Darwin box Expertise: Strong hands-on experience managing benefits administration and payroll

workflows within Darwin box. Mandatory

• Project Management: Ability to drive defect resolutions, vendor coordination, and process

improvements. Preferred

• JIRA & Ticket Management: Experience in handling incident tracking tools. Preferred
• Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables,

Data Analysis), and MS Office Suite. Mandatory

• Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related

issues. Mandatory

• Stakeholder Communication: Strong English communication skills for engaging with

international clients, payroll teams, and vendors. Mandatory

Preferred Qualifications:

• Experience working on pilot processes and creating process documentation.
• Prior experience in international (non-US) benefits administration.
• 1-5 years of experience in international benefits and Darwin box

Work Requirements:

• 100% Work from Office, No remote option.
• Flexible with Rotational Shifts 24x7 delivery model

9151555419

Bangalore