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2 - 5 years
4 - 8 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
Hi We are hiring for the ITES Company for the Global Benefits Specialist Role. ***Minimum 3 years of hands-on experience in Global benefits administration.*** Job Description 1. Benefits Administration: Manage NPS enrollments, advances, and employee reimbursements. Oversee health and insurance enrollments, claims processing, and renewals. Administer meals and fuel card programs for employees. Ensure compliance with regulatory and organizational policies related to benefits. Validation of benefits deductions and familiarity with payroll processing and cutoff dates 2. Vendor and Stakeholder Management: Act as the primary liaison between the organization and benefits vendors. Handle vendor invoicing and ensure timely payment and issue resolution. Collaborate with internal stakeholders, including HR and Finance teams & payroll teams, to address employee concerns. 3. Employee Engagement: Conduct onboarding sessions for new employees, providing a comprehensive overview of benefits offerings. Lead monthly meetings to address employee queries and provide updates on benefits programs. 4. Technical Proficiency: Manage benefits processes using tools such as Darwin, Workday, and ServiceNow. Leverage reporting and analytics features in these tools to monitor benefits performance and identify areas for improvement. Required Skills and Qualifications: Operate from the office to ensure seamless coordination and timely task execution. Technical Skills: Proficiency in Darwin, Workday, and ServiceNow is mandatory. Communication: Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills. Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage. Personality: Confident and professional, with the ability to lead meetings and engage employees effectively. Stakeholder and Vendor Management: Proven ability to manage relationships with multiple stakeholders and external vendors. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 265 a) For Position in Bangalore Search : Job Code # 266
Posted 3 months ago
3 - 6 years
5 - 8 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi We are looking forward to hire a HRO- Darwin Specialist for our Leading ITES Client. Please go through the JD and Apply Key Responsibilities: Benefits & Payroll Operations: Manage incidents and JIRA tickets related to benefits data issues and track them to closure. Monitor integration failures and coordinate with vendors for resolution. Support and own the Process Manager in Darwin box to mark payroll completion. Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team. Annual & Ad hoc Benefits Management: Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth). Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates. Reporting & Analysis: Generate, analyze, and publish benefits reports with key statistics on a periodic basis. Ensure accuracy and structured reporting to internal stakeholders and clients. Required Skills & Experience: Darwin box Expertise: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box. Mandatory Project Management: Ability to drive defect resolutions, vendor coordination, and process improvements. Preferred JIRA & Ticket Management: Experience in handling incident tracking tools. Preferred Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite. Mandatory Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related issues. Mandatory Stakeholder Communication: Strong English communication skills for engaging with international clients, payroll teams, and vendors. Mandatory Preferred Qualifications: Experience working on pilot processes and creating process documentation. Prior experience in international (non-US) benefits administration. 1-5 years of experience in international benefits and Darwin box Work Requirements: 100% Work from Office, No remote option. Flexible with Rotational Shifts 24x7 delivery model To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 337
Posted 3 months ago
1 - 4 years
3 - 5 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi We are looking to hire candidates for HRO - International Benefits Administration . Please go through the JD and Apply. Key Responsibilities: 1. Global Benefits Administration: Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies. Collaborate with teams to administer various benefits Experience in payroll processing, claims & vendor file SFTP Experience in Pension enrollments and updates Experience in wellness benefits and group health insurance and medical benefits Experience in pre and post pension payroll and active payroll checks Experience in supplier invoicing collaboration with finance teams 2. Stakeholder and Vendor Management: Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs. Build and maintain strong relationships with internal stakeholders, including HR business partners, finance teams, and leadership. 3. Employee Engagement and Communication: Lead onboarding sessions to educate employees about benefits programs. Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment. 4. Tool and Technology Expertise: Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics. Ensure data integrity and accuracy in all platforms. 5. Operational Excellence: Flexible to work with global teams, ensuring availability for urgent matters across time zones. Proactively resolve issues related to benefits administration with a focus on employee satisfaction. Experience: 1-4 years of hands-on experience in global benefits administration, managing diverse geographies. Language Proficiency: Native-level fluency in English (both verbal and written). Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage. Experience in payroll processing, claims & vendor file SFTP Experience in Pension enrollments and updates Experience in wellness benefits and group health insurance and medical benefits Experience in pre and post pension payroll and active payroll checks Experience in supplier invoicing collaboration with finance teams Skills: Exceptional stakeholder and vendor management skills. Strong personality with the ability to lead sessions and confidently address diverse audiences. Proficient in Darwin, Workday, and ServiceNow tools. SLA & KPI Adherence Process Improvement and Compliance Excellent Communication and Analytical Skills Flexibility: Willingness to work in 24*7 rotational shifts and operate from the office. Preferred Attributes: Knowledge of local benefits policies and labor laws in the specified regions. Strong analytical and problem-solving skills. A proactive approach to improving processes and enhancing employee experience. Working Conditions: Flexible working 24*7 shift timings. Work from Office (No work from home) Agile to extended work hours when needed to meet deadlines without prompting. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 335
Posted 3 months ago
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