Job Description

What You Will Do: Serve as the Workday system expert and primary point-of-contact for day-to-day supporting tier 1 and tier 2 Workday Inquiries, errors, and data issues. Strong experience in Troubleshooting, HCM Configuration, Advanced Reporting, Security, Org Changes and uploading EIB's to ensure consistent and high-quality business operations. Design, build, and maintain custom reports, including Advanced, Matrix, and other advanced reporting solutions. Perform routine EIBs (One-time payments, Organisation changes, Position creation/change, Job Requisition creation/change, Compensation Changes). Create documentation (SOP's, QRG's) and support training materials for ongoing system updates and enhancements. Partner with key stakeholders to analyse business needs and translate them into technical requirements. Support Workday enhancements that create capacity, reduce risks, enable automation, increase efficiency and enhance the employee experience. Data Hygiene: Ensure data integrity and quality assurance of all data through process improvement, audits, exception reporting, and alerts. What You Will Bring: Experience and Expertise: 3-5 years of HRIS experience, with a strong focus on Workday HCM, EIBs, Security, and Advanced Reporting is must. Jira ticketing tool experience would be a plus. Diverse Workday Knowledge: Experience in multiple Workday functional areas, such as HCM, Compensation, Time & Absence, Performance, Talent, and Benefits. Analytical and Detail-Oriented: Analytical thinker with strong problem solving abilities, an investigative researcher, with a methodical approach to implement new technologies and processes. Effective Communication: Strong customer service orientation, with the ability to communicate effectively both verbally and in written English, explaining technical issues and solutions to non-technical audiences. Proactive and Collaborative: A self-starter who can manage multiple priorities and work well both independently and as part of a team. Tech-Savvy and Solution-Oriented: A passion for technology and a desire to create innovative solutions that drive efficiency and impact.