HRBP Associate Director

People Success Partner (HRBP) Associate Director (AD):

• We seek a strategic, results-oriented HR leader to join Zinnovs vibrant operations as an Associate Director, People Success Partner.
• This influential role oversees the full spectrum of HR strategy and execution for our 1000+ strong business process operations center.
• The successful candidate will independently drive impactful people initiatives that accelerate talent development, foster an outstanding culture, and position the center for continuous growth and operational excellence.

Responsibilities:

Strategic HR Leadership:

• Lead the integration of HR strategies with business operations to optimize talent management, enhance operational efficiency, and proactively scale for growth.
• Serve as a trusted advisor to senior leaders, aligning talent strategy with business objectives.

People Experience and Culture:

• Continuously monitor employee sentiment using innovative methods (pulse surveys, HealthCheck, exit interviews), proactively addressing areas of improvement.
• Design and implement powerful employee engagement initiatives that reinforce a collaborative and high-performance culture.
• Provide strategic counsel to leadership on engagement best practices, recognition frameworks, and culture reinforcement activities.

Talent Optimization & Analytics:

• Leverage advanced HR analytics to inform workforce planning and talent management decisions, driving strategic outcomes such as reduced attrition, improved employee productivity, and increased employee satisfaction.
• Develop and communicate insightful HR metrics dashboards that inform executive decisions and enhance operational performance.

Performance Excellence & Learning Development:

• Partner closely with leadership to implement high-impact performance management systems, fostering a culture of continuous feedback and professional growth.
• Champion comprehensive talent assessments and targeted learning interventions to address skill gaps and elevate performance across the center.

Compensation & Benefits Strategy:

• Support strategic compensation reviews, utilizing external benchmarks and internal analytics to ensure competitive pay structures that attract and retain top talent.
• Lead initiatives that link rewards clearly to performance and organizational impact.

Employee Relations & Compliance:

• Expertly handle complex employee relations issues with discretion and effectiveness, safeguarding the culture and integrity of the organization.
• Maintain a deep understanding of HR compliance requirements, proactively ensuring organizational adherence and risk management.

Candidate Profile:

Strategic Influence:

• Demonstrated success influencing senior stakeholders and driving strategic HR initiatives in large, complex organizations.

Operational Excellence:

• Proven track record managing HR in dynamic, high-volume service delivery centers, balancing strategic initiatives with operational demands.

Analytical Excellence:

• Exceptional ability to translate complex HR data into actionable insights for decision-making.

Culture Catalyst:

• Passionate advocate for employee engagement and culture, experienced in implementing creative programs that reinforce organizational values and high performance.

Change Leadership:

• Experienced change management professional adept at guiding organizations through transformation, growth, and evolving business environments.