HR Service Delivery Analyst

Skill required: Employee Service - HR Delivery - HR Service Delivery

Designation: HR Service Delivery Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do Looking for an experienced Insurance Operations professional with strong knowledge of Mediclaim, Claims, and Employee Insurance processes. The role involves data management, vendor coordination, claims reconciliation, premium support, and MIS reportingYKey Responsibilities:Handle employee Mediclaim insurance operations end-to-end.Manage monthly enrollment updates with insurers/TPAs.Support premium calculations, policy renewals endorsements.Perform monthly reconciliation of payments and accounting data.Track and follow up on claim settlement SLAs.Prepare MIS reports and provide ad-hoc data to stakeholders.Coordinate with internal teams and external vendors for issue resolution.________________________________________Skills Required:7+ years in CRM Operations / Claims / CRM.Strong knowledge of Mediclaim / Health Insurance processes.Advanced Excel (VLOOKUP, Pivot, MIS).Power BI knowledge is an added advantage.Excellent coordination, accuracy, and deadline management.Experience handling multiple vendors and large datasets

What are we looking for Business Operation ManagementAbility to establish strong client relationshipAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to work well in a teamWritten and verbal communication

Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsIn this role you may have limited exposure with clients and/or Accenture managementYou will be given moderate level instruction on daily work tasks and detailed instructions on new assignmentsThe decisions you make impact your own work and may impact the work of othersYou will be an individual contributor as a part of a team, with a focused scope of workPlease note that this role may require you to work in rotational shifts
QualificationAny Graduation