HR Service Delivery Analyst

Job Description

Skill required: Payroll - Payroll Planning and Distribution Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/International:Mandatory skillsStrong customer orientation Resilient and able to work under pressure Attention to detail & quality driven - in communications and all system transactionsStrong communications skills (Written & Verbal)Strong customer orientation - high level of responsiveness to urgent requests or troubleshootingProblem solving skillsTeam Work & collaboration Willing to work in flexible shifts & in weekendsVersant score should be 62Passing the psychometric test a mustWork from Office - MandatoryADP Global View experience (Good to have)The Payroll Planning and Distribution team focuses on distributing employees pay on time through chosen channels such as banks and execute the distribution of earnings statements either manually or electronically. The team is responsible for addressing queries related to provident fund, new joinee/existing employee mediclaim policies, monthly group payroll reconciliation and for updating monthly resignation, retirement and contract closures. The team is also responsible for resolving payroll problems within the confines of established policies & procedures using relevant payroll system. What are we looking for? Adaptable and flexible Prioritization of workload Hands-on experience with trouble-shooting Written and verbal communication Ability to meet deadlines Payroll Organization Design Payroll Process Design Workday Payroll Accounting Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation