HR Service Delivery Analyst

Job Description

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Take a lead role in ensuring that department objectives and initiatives are completed Act as a leader, modeling and supporting the team through coaching the corporate core values; communicating company guidelines, practices and procedures and ensuring compliance Assist in employee development through coaching and following up on the development of their team's technical competencies Continuously monitor, recommend and implement process improvement initiatives to increases effectiveness and productivity of department Manage service levels by organizing, distributing, monitoring work flow and setting priorities to ensure maximum efficiency and productivity as guided by corporate policies, procedures and business plans Work closely with internal customers and external vendors Some travel may be required Various other duties as requiredcandidates with Compensation & Benefits experienceThe Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan. What are we looking for? Customer Support Operations Customer Communications Adaptable and flexible Written and verbal communication Problem-solving skills Agility for quick learning Certifications in business analysis, quality assurance analysis, process analysis and/or organizational change management are considered assets Proven leadership experience (teams or projects) Proven record of success with leading process improvement and automation initiatives Proven customer relations experience Excellent communication skills Flexibility to work independently or collaborate with a team Proficient with MS-Office software, with high proficiency with Microsoft Excel Voluntary Benefits Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation