HR Operations Executive (Global)

Key Responsibilities

• Provide advanced HR support, promptly addressing and prioritizing departmental inquiries and day-to-day operational tasks
• Provide advice and guidance on HR policies and procedures to employees and managers
• Assist in implementing HR initiatives, proactively identifying opportunities to streamline and automate routine HR processes (e.g. onboarding, reporting, document management)
• Champion and be expert in new systems implementation, enhancing service delivery through continuous improvements
• Ensure local compliance in line with legislation
• Collaboration with the HR Business Partners /P&T to understand and align with strategy
• Be local expert knowledge focal point for automated services (e.g HR Agent), input in designing and training on new systems
• Support the rollout and adoption of digital tools like HR systems, AI-powered insights, and self-service platforms
• Collaborate cross-functionally and globally to evaluate and pilot new technologies that improve the employee experience and decision-making
• Translate feedback from the workforce into actionable plans for continuous improvement and tech-enabled change
• Ensure compliance with local legislative requirements and data privacy regulations while promoting responsible AI use in HR processes

Skills & Qualifications

• Bachelors degree
• 2-3 years of experience in HR Operations or Shared Services
• Experience in HR tech, AI, and automation trends
• Excellent interpersonal and communication skills
• Strong organizational and problem-solving skills with attention to detail
• Ability to work effectively in a fast-paced, global environment
• Proficiency with HRIS/HR tools (e.g., Workday, SAP, ServiceNow) preferred

What You'll Bring

• Proven experience in an generalist HR advisory activities from onboarding to offboarding
• Have experience in responding to general HR inquiries in a timely manner
• Curiosity and comfort with emerging HR tech, AI, and automation trends
• Strong analytical and problem-solving skills; you enjoy asking Why do we do it this way? and then finding a better way
• Excellent interpersonal and communication skills with a proactive, can-do attitude
• Experience with HR systems (e.g. SAP SuccessFactors, Service Now) is a plus
• Awareness of ethical considerations in HR tech and AI implementation
• Experience of working within a matrix organisation within an international team environment