Job
Description
Onboarding Specialist is responsible for ensuring a seamless, engaging, and efficient transition of new hires into the organization. This role bridges HR, IT, hiring managers, and new employees to deliver a smooth onboarding experience — from offer acceptance to full integration into the company culture.Key Responsibilities:1. Pre-Onboarding CoordinationSend welcome emails and onboarding communication to new hires.Ensure completion of pre-joining formalities (documentation, etc.).Coordinate with recruitment, IT, and facilities for workstation, system, and access setup.Schedule onboarding sessions and share joining details with new hires.Track and maintain status of all pre-boarding activities in HR systems.Communicate with payroll teams for timely completion of formalities.2. Onboarding ExecutionConduct and facilitate virtual or in-person onboarding/orientation sessions.Ensure all necessary forms and documentation are collected and processed accurately.Provide guidance to new hires regarding benefits, payroll, and organizational processes.2. Data & ComplianceMaintain accurate onboarding records in HRIS or onboarding systems.Ensure compliance with company policies, laws, and data protection norms.Track onboarding metrics such as no-shows, completion rates, and feedback.Prepare regular reports and dashboards for HR leadership.4. Employee Experience & EngagementCreate a positive first impression and build a welcoming experience for new hires.Organize engagement activities during onboarding (ice-breakers, buddy programs, etc.).Support smooth transition from onboarding to manager or team integration. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Verbal and written communication: Clear, professional, and friendly tone while addressing new hires.
Presentation & facilitation: Confidently conducting virtual or in-person onboarding sessions.
Active listening: Understanding new hire concerns and providing timely support.
Empathy & approachability: Making new hires feel valued and welcomed.
HRIS tools proficiency: Experience with systems like SAP SuccessFactors.
Data accuracy & reporting: Maintaining detailed records, onboarding metrics, and preparing reports.
MS Office Suite (Excel, PowerPoint, Outlook, Teams): For reports, presentations, and communication.
Familiarity with ticketing or workflow tools: Such as ServiceNow.
Customer-centric mindset: Treating every new hire like an internal customer.
Adaptability: Flexibility to manage different locations, time zones.
Problem-solving: Resolving issues quickly and creatively.
Team collaboration: Working with cross-functional teams effectively.
Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.