HR Manager | US MNC

Role: Manager -HR Employee Relations

Location: Indore (MP)

Roles and Responsibilities:

Case Management

• Handle employee relations cases such as:
• Performance issues (PIPs)
• Misconduct or behavioral issues
• Grievances and complaints
• Harassment and discrimination allegations
• Attendance / absenteeism issues

Investigations

• Conduct

  fair, thorough, and confidential

  workplace investigations.
• Interview complainants, witnesses, and respondents.
• Gather and analyze evidence (emails, messages, reports, etc.).
• Prepare detailed investigation summaries and findings.

Performance & Conduct Management

• Support managers in handling underperformance:
• Drafting and managing

  Performance Improvement Plans (PIPs)

  .
• Coaching on feedback delivery and documentation.
• Advise on

  disciplinary actions

  (warnings, suspensions, terminations).

Policy & Compliance

• Ensure consistent application of company policies, employee handbooks, and local labor laws.

Employee Engagement & Culture

• Promote positive employee relations through proactive initiatives.
• Identify systemic issues from ER cases and suggest cultural improvements.

Use HR case management tools (e.g., ServiceNow HR, Workday ER.