HR Manager

Key Responsibilities

1. Recruitment & Talent Acquisition

• Manage end-to-end recruitment for retail, showroom, manufacturing, and corporate roles.
• Develop manpower plans in coordination with department heads.
• Source, screen, and onboard talent with relevant jewellery or luxury retail experience.
• Maintain a strong pipeline of sales executives, goldsmiths, and support staff.

2. Employee Relations & Engagement

• Foster a positive and ethical workplace culture across all locations.
• Address employee grievances and ensure fair handling of disciplinary issues.
• Conduct employee engagement activities to enhance motivation and retention.
• Ensure transparent communication between management and employees.

3. Performance Management

• Implement the performance appraisal system (KPI-based for sales and operations).
• Support managers in setting performance goals and evaluating results.
• Recommend performance-linked incentives and recognition programs.
• Identify training and development needs based on performance reviews.

4. Training & Development

• Plan and organize training programs on product knowledge, sales techniques, soft skills, and compliance.
• Facilitate onboarding and induction sessions for new hires.
• Develop leadership programs for showroom supervisors and floor managers.

5. HR Operations & Compliance

• Manage payroll processing, attendance, and leave management systems.
• Ensure statutory compliance PF, ESI, Gratuity, Bonus, Shops & Establishment Act, etc.
• Maintain employee records, HRIS, and documentation in line with audit requirements.
• Oversee contracts, job descriptions, and policy updates.

6. Policy Development & Strategic HR

• Develop and implement HR policies, procedures, and codes of conduct.
• Support organizational restructuring and succession planning.
• Align HR practices with business strategy and retail expansion goals.
• Ensure compliance with ethical labor standards, especially in manufacturing workshops.

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