Housekeeping Supervisor

Key Responsibilities :

• Supervise and manage day-to-day housekeeping and soft service operations at client sites.
• Ensure 100% manpower availability in each shift with effective reliever/replacement arrangements.
• Handle all staff-related matters, including grievances, complaints, uniforms, attendance, and welfare.
• Act as the primary point of coordination between site staff, management, and clients.
• Prepare and submit attendance, invoices, and site operation reports accurately and on time.
• Share daily/weekly reports such as attendance, client feedback, and training reports duly signed by clients.
• Conduct induction and on-the-job training for new joiners; ensure training compliance and collect employee undertakings.
• Monitor and evaluate staff performance; gather client feedback to maintain high service quality.
• Ensure proper implementation of SOPs, safety guidelines, and compliance requirements.
• Liaise with local authorities and government bodies when required.

Key Skills & Competencies :

• Strong team management and leadership abilities.
• Excellent communication and client-handling skills.
• Proactive problem-solving approach with focus on quality service delivery.
• Good knowledge of housekeeping processes, chemicals, equipment, and facility management operations.
• Proficiency in MS Office (Excel, Word, Outlook) and report documentation.
• Ability to work under pressure and handle multi-site operations if required.

Qualifications & Experience :

• 12th/ Graduate / Diploma
• Minimum 2–4 years of experience in housekeeping/facility operations or client-site management.
• Experience in managing manpower and handling client interactions is a must.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have experience in managing manpower and handling client ?

Education:

• Higher Secondary(12th Pass) (Required)

Work Location: In person