Housekeeping Manager

Job Description

Job Summary: We are hiring a proactive and experienced Housekeeping Manager with minimum 47 years of relevant experience to oversee and manage housekeeping operations across hospital environments (NABH compliant) and other facility sites including residential, commercial, institutional, and industrial properties . The ideal candidate will ensure service excellence, hygiene standards, team efficiency, and client satisfaction across multiple locations. Key Responsibilities: Hospital Facilities: Implement and maintain NABH-compliant housekeeping procedures . Oversee cleaning and infection control in OTs, ICUs, patient rooms, OPDs, etc. Maintain and update documentation for NABH audits. Liaise with hospital quality and operations teams to ensure 24/7 cleanliness. Other Facility Sites: Manage day-to-day housekeeping operations across multiple sites (commercial, residential, etc.). Conduct site audits, inspections, and ensure adherence to service level agreements (SLAs). Customize cleaning protocols as per client/site requirements. Team Management: Lead a team of housekeeping supervisors and cleaning staff . Conduct regular training and refreshers on hygiene practices, chemical usage, and equipment handling. Prepare duty rosters, manage attendance, and monitor discipline and performance. Client Interaction & Quality Monitoring: Act as the single point of contact for clients for housekeeping matters. Handle escalations, resolve issues promptly, and ensure client satisfaction. Generate and submit site performance reports to senior management. Role & responsibilities