Housekeeping Manager

Job Summary:

Housekeeping Manager

Key Responsibilities:

Hospital Facilities:

• Implement and maintain

  NABH-compliant housekeeping procedures

  .
• Oversee cleaning and infection control in OTs, ICUs, patient rooms, OPDs, etc.
• Maintain and update documentation for NABH audits.
• Liaise with hospital quality and operations teams to ensure 24/7 cleanliness.

Other Facility Sites:

• Manage day-to-day housekeeping operations across multiple sites (commercial, residential, etc.).
• Conduct site audits, inspections, and ensure adherence to service level agreements (SLAs).
• Customize cleaning protocols as per client/site requirements.

Team Management:

• Lead a team of

  housekeeping supervisors and cleaning staff

  .
• Conduct regular training and refreshers on hygiene practices, chemical usage, and equipment handling.
• Prepare duty rosters, manage attendance, and monitor discipline and performance.

Client Interaction & Quality Monitoring:

• Act as the single point of contact for clients for housekeeping matters.
• Handle escalations, resolve issues promptly, and ensure client satisfaction.
• Generate and submit site performance reports to senior management.

  Role & responsibilities