Hotel Receptionist

Job Description

Location - Hauz Khas Experiences-1 year IN Hospitality fresher with good communication Office timing:-9:00am to 6:00pm6 days working Salary: upto-20k Stay and Food provided Contact via WhatsApp:- 92661 10079 Job description:- 1. Operational Management: ● Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently. ● Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance. ● Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility. ● Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met. 2. Tenant Services & Relationship Management: ● Do Proper Resident Engagement ● Ensure Customer Experience ● Conflict Resolution 3. Facility & Security Management: ● Security & Safety: Ensure the safety and security of residents ● Emergency Response: Handle emergency situations such as fi re, medical emergencies, or accidents, ● Asset Protection: Monitor and protect the property from damage, theft, or misuse. 4. Financial Management & Budgeting: ● Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments. ● Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance. 5. Resident Welfare & Amenities Management: ● Meal Management: Ensure that residents receive high-quality meals. ● Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards. 6. Lease & Documentation Management: ● Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents. ● Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints. 7. Marketing & Resident Retention: ● Marketing & Promotions: Promote the PG facility through online platforms ● Resident Retention: Develop and implement strategies to retain residents. 8. Staff & Team Management: ● Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback. Regards Manisha kapoor Job Type: Full-time Pay: ₹19,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Hauz Khas, Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Diploma (Required) Experience: Hospitality management: 1 year (Required) Work Location: In person