Hotel Receptionist

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be a Hotel Receptionist at AR Grand, a well-known hotel in Gajuwaka, Vishakhpatnam managed by Treebo group. Your main responsibilities will include welcoming guests, managing reservations, overseeing check-ins and check-outs, and delivering exceptional customer service. Additionally, you will be expected to handle phone calls, address guest queries, maintain a tidy front desk, and ensure a smooth and pleasant stay for all guests. In addition, you will be required to prepare reports on collections and expenses. To excel in this role, you should possess strong interpersonal and communication skills, have experience in receptionist duties and reservations management, be proficient in phone etiquette, be capable of multitasking in a fast-paced environment, exhibit excellent organizational and problem-solving abilities, ideally have previous experience in the hospitality industry, and have basic computer skills along with familiarity with reservation systems.,

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