Hotel Receptionist

Responsibilities

-Greet and welcome guests in a friendly and professional manner

-Assist guests with check-in and check-out procedures

-Provide information about hotel facilities, services, and local attractions

-Handle guest inquiries and requests promptly and courteously

-Manage reservations, ensuring accuracy and updating information as needed

-Process payments, issue room keys, and maintain accurate billing records

-Coordinate with Housekeeping to track room availability and guest requests

-Answer phone calls and direct inquiries to the appropriate department

-Maintain a neat and organized front desk area

-Contribute to a positive and welcoming atmosphere for guests

Requirements and Skills

-Previous experience as a Hotel Receptionist or in a similar role is a plus

-Excellent communication and interpersonal skills

-Attention to detail and organizational abilities

-Knowledge of hotel reservation systems and point-of-sale software is a plus

-Ability to handle guest issues with professionalism and empathy

-Flexibility to work evenings, weekends, and holidays as needed

-Problem-solving skills and the ability to handle multitasking in a fast-paced environment

-Eagerness to contribute to a positive guest experience

-Team player with a customer-focused mindset

-Preferred language- English, Hindi, Marathi

-Minimum of 1-2 years of experience

(Female candidate only)

-Salary -16000-18000

-Job location-No. 1, near Kambale Mill, Kharadi Gaon, Kharadi, Pune, Maharashtra

Contact-7709022248

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person