Hotel Operations Manager

Position Summary:

We are seeking an experienced Hotel Operations Manager to oversee and coordinate

daily hotel activities, ensuring a seamless guest experience. The ideal candidate will have

at least 3-8 years of experience in housekeeping management, maintenance, laundry,

and other hotel operations.

Key Responsibilities:

● Oversee and manage Housekeeping, Maintenance, Laundry, and other operational

departments to ensure high standards of cleanliness, safety, and guest satisfaction.

● Develop and implement operational policies, procedures, and standards to improve

efficiency and service quality.

● Supervise and train departmental staff, fostering a positive team environment.

● Monitor and control operational budgets, ensuring cost-effectiveness without

compromising quality.

● Coordinate with other departments to ensure smooth hotel operations and guest

services.

● Conduct regular inspections of guest rooms, public areas, and facilities to ensure

compliance with health and safety standards.

● Handle guest complaints and ensure resolutions are prompt and satisfactory.

● Maintain regular communication with senior management regarding operational

performance and improvements.

● Manage maintenance works, ensuring timely repairs and preventive maintenance

schedules.

● Oversee laundry processes to maintain hygiene standards and operational

efficiency.

Qualifications:

● Minimum 3-8 years of experience in Housekeeping management, Maintenance,

Laundry, or related hotel operations.

● Strong leadership, organizational, and communication skills.

● Proven ability to manage multiple departments effectively.

● Knowledge of hotel management systems and industry best practices.

● Ability to work under pressure and problem-solve efficiently.

Preferred Skills:

● Certification in Hotel Management or related field.

● Experience with budgeting and financial management.

● Attention to detail and high standards of guest service

Job Type: Full-time

Pay: ₹14,914.12 - ₹57,894.64 per month

Schedule:

• Day shift
• UK shift

Work Location: In person