Hotel Operations Executive

Job Description

Job Description Responsible for making hotel reservations worldwide for request received from reservation centre and the passengers. Liaising with suppliers and hotels for request of rooms as per customers requirement. Knowledge rules of hotels (room occupancy, child policies, concept of board basis (i.e. bed breakfast/half board/full board etc). Creating vouchers on confirming with the suppliers and the customers. Build relationships with suppliers and Liaising and negotiating rates with suppliers for hotel products. Help sales team to confirm their hotel bookings by conversing with them over phone and Email. Should have the experience of handling queries over the phones and target oriented. Sales support of hotel for B2B and retail customers. Requested rooms searching different bed banks ,our in house system and getting cheaper prices for up sell bookings or ha cards for all customers(office ,B2B and B2C). Quality checking on each booking confirmed with the suppliers. Desired Candidate Profile Minimum 2-4Years of experience in backend/ back office Hotels Fulfilment division. Good working knowledge of hotel terminology etc. Excellent communication skills and good customer service skills. Willingness to work under UK timing. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Provident Fund Schedule: UK shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred)