Job
Description
As a Hotel Manager, you will be at the helm of operations, responsible for overseeing the day-to-day activities of our esteemed hotel in the breathtaking locale of Goa. Your primary objective will be to ensure the seamless functioning of all departments, delivering exceptional service to our guests while maintaining the highest standards of quality and efficiency. Key Responsibilities: Strategic Planning: Develop and implement strategic plans to enhance the hotel's performance and profitability, taking into account market trends and guest preferences. Operations Management: Oversee all aspects of hotel operations, including front desk management, housekeeping, food and beverage service, maintenance, and security. Staff Supervision: Lead and motivate a diverse team of hospitality professionals, providing guidance, training, and support to ensure optimal performance and guest satisfaction. Guest Relations: Foster a welcoming and inclusive environment for guests, addressing their needs and concerns promptly and effectively to ensure a memorable stay experience. Financial Management: Manage budgets, monitor expenses, and maximize revenue opportunities through effective pricing strategies, and cost control measures. Quality Assurance: Maintain high standards of cleanliness, hygiene, and safety throughout the hotel premises, complying with regulatory requirements and industry best practices. Marketing and Promotion: Collaborate with the marketing team to devise innovative strategies for attracting guests, promoting special offers, and enhancing the hotel's brand image both locally and internationally. Qualifications and Requirements: Education: A bachelor's degree or diploma in hospitality management, business administration, or a related field is preferred. However, candidates with relevant experience or certifications will also be considered. Leadership Skills: Strong leadership qualities with the ability to inspire and motivate teams to achieve excellence in service delivery and guest satisfaction. Communication: Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and stakeholders from diverse backgrounds. Problem-Solving: Proven problem-solving abilities with a proactive approach to resolving issues and implementing innovative solutions to enhance operational efficiency. Adaptability: Flexibility to work in a dynamic environment, adapting to changing circumstances and emerging trends in the hospitality industry. Computer Literacy: Proficiency in using hotel management software, MS Office applications, and other relevant technology tools for administrative tasks and data analysis. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Ability to commute/relocate: Panjim, Panaji - Panaji, Goa: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: total work: 10 years (Preferred) Language: English (Preferred)
