Hostess For a 4 Star Hotel (Andheri West).

Job Description

Role & responsibilities :- In a hotel, a hostess is responsible for creating a welcoming environment for guests, particularly within the food and beverage (F&B) areas . Their primary duties include managing reservations, greeting guests, seating them efficiently, and providing information about the hotel's services and local attractions. Hostesses also play a role in resolving guest complaints and coordinating with other staff to ensure a smooth dining experience. Here's a more detailed breakdown of the hostess's responsibilities in a hotel: Guest Reception and Seating: Greeting guests upon arrival and escorting them to their tables. Managing reservations, ensuring accuracy and accommodating special requests. Providing accurate wait times and managing waiting lists. Collaborating with wait staff to ensure efficient seating arrangements. Reservation Management: Maintaining an organized system for booking tables, handling cancellations, and accommodating special requests. Communicating with guests to confirm or modify reservations. Coordinating with the kitchen and service staff to ensure smooth operations. Guest Assistance: Providing information about the hotel's facilities, services, and local attractions. Answering guest inquiries and resolving any issues promptly. Handling guest complaints and ensuring guest satisfaction *Urgent Job Opening for a 4 Star Hotel Job Location -Andheri West ,Mumbai Position -Hostess Salary - 20 K CTC Interested can share CV on 7303646404 If your Friend or juniors are interested for this profile then kindly share their number/Resume to me Regards HR Aachika Contact-9810287404