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Hiring Senior Customer Support For Accenture/ Concentrix/ Upto 6.5L

Hiring Senior Customer Support For Accenture/ Concentrix/ Upto 6.5L

Rivera Manpower Services

1 - 6 years

3 - 6 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Voice Process customer support Customer Care INTERNATIONAL VOICE UK process inbound customer service banking Telecome outbound us bank International Process wells fargo International BPO International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: SAM-9513900440 Akash- 8884496981 for further clarification or else you can drop your resume in WhatsApp to the number mentioned. Designation: Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Akash 8884496981

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Rivera Manpower Services

www.riveramanpower.com

Staffing and Recruiting

New Orleans

50-100 Employees

236 Jobs

Key People

Maria Rivera

CEO
John Doe

HR Director

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Hiring Senior Customer Support For Accenture/ Concentrix/ Upto 6.5L

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Hiring Senior Customer Support For Accenture/ Concentrix/ Upto 6.5L

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