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Rivera Manpower Services
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Hiring Senior Analyst For Leading US Healthcare Process!!CTC UPTO 10LA

Hiring Senior Analyst For Leading US Healthcare Process!!CTC UPTO 10LA

Rivera Manpower Services

4 - 8 years

6 - 10 Lacs

bengaluru

Posted:3 days ago| Platform:

Apply

Skills Required

property and casualty insurance banking voice stake holder management international voice us voice process bfsi customer service client servicing insurance voice customer support inbound healthcare voice customer care international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Senior Analyst (Service Support Associate) | Leading US Health Insurance Process | Bangalore

Experience:

About the Role

Senior Analyst Service Support Associate

Key Responsibilities

Act as the
primary point of contact
for the US onshore branch.
Conduct
end-to-end policy renewal
activities and ensure timely completion.
Manage the entire
policy lifecycle
, including documentation and compliance.
Provide
benefits advisory services
to clients and stakeholders.
Handle queries effectively to minimize rework and improve efficiency.
Collaborate with internal teams to ensure smooth operations.
Maintain accuracy and adhere to US Health Insurance guidelines and procedures.
Demonstrate excellent time management and organizational skills.

Skills & Competencies

Excellent
verbal and written communication
skills.
Strong interpersonal and client-handling skills.
Advanced proficiency in
MS Outlook, Excel, Word, and PowerPoint
.
Proactive and self-driven approach to problem-solving.
Strong understanding of
US Health Insurance processes and regulations
(experience with Aetna, Blue Cross Blue Shield, MetLife preferred).

Qualification

Graduate with
minimum 15 years of education (10 + 2 + 3)
.
4+ years of relevant experience
in Health Insurance / BFSI international customer service Voice Process.
Insurance certification
Good to have.
Transition or onboarding experience – Added advantage.

Call and Book Your Interview Slot: (10am to 6pm Monday -Friday )

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