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Hiring freshers For Technical Support Analyst Role!!CTC UPTO 5Lac

Hiring freshers For Technical Support Analyst Role!!CTC UPTO 5Lac

Rivera Manpower Services

0 - 1 years

4 - 5 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

l1 support technical support microsoft windows it helpdesk hardware support network support it support troubleshooting it service desk technical helpdesk desktop support technical voice support software support technical voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Were Hiring Technical Support Advisor (US Shifts)

Eligibility:

Requirement:

Roles & Responsibilities:

Provide
technical support
to international customers via voice/chat.
Troubleshoot issues related to
hardware, operating systems, and Windows applications
.
Guide customers through problem-solving steps and ensure timely resolution.
Maintain high levels of
customer satisfaction (CSAT)
by delivering professional support.
Document all technical issues and resolutions accurately in the system.
Work towards meeting
SLA and performance metrics
.

Call and book your interview slots today!

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