Hiring For Sr. Quality Analyst

Hiring for Sr.Quality Analyst _ ( Only Whats up 9738998874 Salman )

Core Competencies & Requirements:

• Minimum of 5 years experience in a Customer Care Center with at least 2-3 years of dedicated experience in a quality assurance role, auditing calls and chats.
• Must be rated satisfactory or better in all areas of performance and currently not on any policy violation.
• Must be at a senior associate/analyst level or higher, with proven experience in a similar capacity.
• Requires the ability to perform all tasks with minimal to no supervision and make sound, independent decisions.
• Requires excellent communication skills (verbal and written) with the ability to articulate complex feedback and findings clearly.
• Requires advanced analytical skills with a proven ability to identify trends, diagnose root causes, and visualize complex data.
• Maintains a high level of urgency and ownership, managing priorities effectively in an environment of immediacy and high visibility.
• Must be highly organized, detail-oriented, and demonstrate excellent follow-through on all commitments.
• Requires expert knowledge and experience in Microsoft Word and Excel; experience with reporting tools – Tableau and SQL is a plus.visibility.

• Must be organized, detail oriented, and attentive to follow-through.
• Requires skilled knowledge and experience in Microsoft Word and Excel.

Please find the below google form without fail.

https://forms.gle/TSDLdX7LddWYLtUV9

Interested can fill below Googel from without fail and share the resume to salman.khan@randstad.in OR Whats app 9738998874.