Job
Description
We are seeking a seasoned IT Program cum Delivery Manager to lead the planning, execution, and delivery of complex IT programs and projects across multiple business units. This role combines strong program management expertise with end-to-end delivery ownership, ensuring that projects meet business requirements, are delivered on time, within budget, and with high quality. Key Responsibilities: Program Management: Define program scope, goals, and deliverables in collaboration with stakeholders. Develop detailed program roadmaps, milestones, and integrated project plans. Track progress, manage risks/issues, and ensure alignment with strategic objectives. Delivery Management: Own delivery of multiple IT projects simultaneously across different domains (e.g., infrastructure, software development, cloud, or ERP). Ensure seamless collaboration across cross-functional teams, including internal tech teams and external vendors. Maintain delivery quality, cost control, and adherence to timelines. Stakeholder Engagement: Act as the primary point of contact for business sponsors, senior management, and external partners. Regularly update stakeholders on program status, key risks, and mitigation strategies. Facilitate decision-making and conflict resolution. Team Leadership: Manage and mentor project managers, technical leads, and cross-functional delivery teams. Foster a culture of accountability, agility, and continuous improvement. Governance and Compliance: Ensure adherence to organizational policies, IT governance standards, and compliance requirements (e.g., ISO, GDPR, SOC2). Support audits, reviews, and reporting processes. Qualifications and Skills: Bachelors or Master’s degree in Information Technology, Computer Science, Engineering, or related field. 10+ years of experience in IT program and delivery management. Overall experience required 15+ years Proven track record managing complex IT initiatives (enterprise systems, digital transformation, etc.). Strong understanding of SDLC, Agile/Scrum, DevOps, and ITIL frameworks. Exceptional communication, leadership, and organizational skills. PMP, PRINCE2, or SAFe certification is a plus.
