Hiring For International Voice Process Specialist (Rotational Shift)

1 - 5 years

2 - 5 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Roles & Responsibilities

The primary focus of this role is to provide end-to-end recruitment support, primarily through international voice channels.

  • International Voice Communication:

    Serve as the primary point of contact for US and other global clients, candidates, and internal recruitment teams, ensuring professional and articulate communication at all times.
  • Cold Calling & Outreach:

    Execute high-volume

    cold calling

    to prospective candidates and clients to generate interest, pre-screen for specific roles, and source highly-qualified talent pools.
  • Client Management & Support:

    Effectively

    manage expectations and relationships

    with US customers and clients, acting as a reliable liaison for recruitment updates, scheduling, and general support.
  • Candidate Engagement:

    Conduct preliminary candidate screening, evaluate qualifications against job requirements, and pitch opportunities with enthusiasm and clarity.
  • Administrative Support:

    Maintain meticulous records of all candidate and client interactions within the Applicant Tracking System (ATS).
  • Process Improvement:

    Identify and suggest ways to optimize the international recruitment support process for speed and quality.

Preferred Candidate Profile

We are looking for an assertive, highly articulate, and results-driven professional who meets the following criteria:

  • Strong International Voice Process Experience:

    Proven experience in an

    International Voice Process

    or

    International Support

    role is essential.
  • Communication Excellence:

    Excellent communication skills

  • Articulation Skills:

    Good articulation skills

  • Cold Calling Proficiency

  • Client Focus

  • Work Timings:

    Flexibility to work in

    Night Shifts

    (US time zones) is mandatory.

Note:

3 rounds of interview

Shift allowances

Cab facility

Many more perks & benefits

Mandatory:

1. Rotational Shifts & Rotational Week-offs

2. Candidate should be available for WFO for couple of months of training period

3.Candidate should be available for In-person interview in our Nungabakkam location

Interested candidates drop your profile to ramji.sakpal@randstadusa.com or else call me Ramji +91-8977512501

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Randstad

Staffing and Recruiting

Atlanta GA

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