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Hiring For International voice Process executive

Hiring For International voice Process executive

Firstsource

0 - 3 years

2 - 3 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

Apply

Skills Required

Inbound Voice Process international calling Handling Customer Queries SLA Management UK Process Bpo Customer Service Broadband Services voice process executive telephonic support undergraduate International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Contact person

Job Title:

Location:

International Voice Process

Key Responsibilities:

Handle customer interactions through inbound voice calls.
Resolve customer queries efficiently and effectively within defined SLAs.
Maintain a high level of customer satisfaction and professionalism.
Provide accurate information and troubleshoot issues based on customer needs.
Escalate complex issues to the appropriate team if necessary.

Qualifications:

Minimum 10+2 / Graduate in any stream.
Freshers with excellent communication skills are welcome.
Prior experience in international BPO/voice process is a plus.

Benefits:

Attractive salary package with performance-based incentives.
5 days working with rotational offs.
Growth opportunities and regular training sessions.

Interested candidates can reach out to Bhanumathi.bbb@sourcepointmortgage.com

Walk-in address:

Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037

Disclaimer:

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