9 Telephonic Support Jobs

You will be joining NTT DATA as a Technical Services Implementation Engineer (L2), where you will be responsible for ensuring that client solution requirements are met in accordance with Service Level Agreements (SLA). Your role will involve performing configurations, executing installations, and addressing break/fix incidents. - Own larger portions of installations and handle break/fix incidents at a low to medium level of complexity. - Take ownership of problem resolution and troubleshooting tasks. - Respond to escalated client requests and provide support for client applications up to a first line resolution. - Escalate complex issues to relevant third parties. - Assist in documenting sta...

As a valued member of our team at NTT DATA, you will be part of a company that is dedicated to pushing the boundaries of what is possible. We are renowned for our technical excellence, leading innovations, and making a real difference for our clients and society. Our workplace is built on the foundation of diversity and inclusion, creating an environment where you can continue to grow, belong, and thrive. Your career journey with us is about believing in yourself, seizing new opportunities, and embracing challenges. You will have the opportunity to expand your skills and expertise in your current role, preparing yourself for future advancements. We encourage you to take every opportunity to ...

Responsible for installation, commissioning, troubleshooting, telephonic support, demo and other service activities for various medical devices in line with the guidelines and in compliance with internal & customer procedures & regulations. Required Candidate profile Experience in the field of medical devices and equipment. Willing to travel. Experience in X-Ray, imaging equipment, Laser. Radiation professional license preferred.

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in providing proactive support to clients to ensure the continuous operation of their IT infrastructure and systems. Your focus will be on identifying, investigating, and resolving technical incidents and problems promptly to maintain service levels and client satisfaction. Your primary responsibility will be to monitor client infrastructure, proactively identify issues, and address them before they impact operations. You will handle first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications,...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Services Implementation Engineer (L1) is an entry level engineering role, required to work closely with the Technical Services Implementation Engineering team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. What You&aposll Be Doing Key Responsibilities: Develops the ability to star...

This entry-level position involves providing 24/7 Operation Support in Real-Time Drilling Operations on a rotating shift pattern. You will be responsible for troubleshooting and resolving issues faced by end-users in real-time within the set SLA. Your responsibilities will include proactively monitoring Real-Time Drilling operations in a confidential working environment globally using web-based applications. You will also be involved in QA/QC of Drilling data in Real-Time, including data from Mud logging, MWD/LWD, reporting data discrepancies, and assisting in their resolution. Additionally, you will provide primary level telephonic and remote support to application end-users and ensure comp...

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in providing proactive support to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your primary responsibility will be to identify, investigate, and resolve technical incidents and problems, ensuring that service levels are upheld and restored promptly. In this entry-level engineering position, you will focus on first-line support for standard and low complexity incidents across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Your role will involve monitoring client infrastructure, identifying issues before they e...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing a space where you can grow, belong, and thrive. Your career here is about believing in yourself, seizing new opportunities and challenges, expanding skills and expertise in your current role, and preparing for future advancements. Encouraging you to take every opportunity to further your career within the global team. The Managed Services Cross Technology Engineer (L1) is an entry-level engineering role responsible for providi...

Contact person - HR Bhanumathi Job Title: International Voice Process Executive Location: Bangalore Job Type: Full-time Shift: Rotational Shift Experience: 0-3 Years Salary: best in the market + attractive Incentives We are hiring dynamic and customer-focused individuals for our International Voice Process team. The role involves handling customer queries and providing solutions via voice calls for clients based in the US/UK/APAC region. Key Responsibilities: Handle customer interactions through inbound voice calls. Resolve customer queries efficiently and effectively within defined SLAs. Maintain a high level of customer satisfaction and professionalism. Provide accurate information and tro...