Hiring For International Sales Voice Process-Immediate Joiner .

1 - 3 years

3 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:Join our IntouchCX team as a

  • Bill Analysis:

    Identify opportunities to reduce customer bills based on usage patterns.

  • Solution Development:

    Offer tailored plans, promotions, and cost-saving options.

  • Customer Communication:

    Provide clear explanations and exceptional customer service.

  • Issue Resolution:

    Resolve billing and usage concerns promptly and professionally.

  • Sales / Upsell:

    Recommend and upsell additional services while ensuring a positive customer experience.

Requirements:

  • 1-2 years of customer service experience, ideally in a voice call center environment. Sales experience is a plus.

  • Strong analytical, communication, and problem-solving skills.

  • Knowledge of products, services, and pricing.

  • Ability to upsell solutions that benefit the customer.

Preferred Qualifications:

  • Experience in telecommunications or customer service industries.

  • Relevant customer service certifications.

  • Sales exposure in a voice center is a plus.

  • flexible with rotational night shifts and week offs

  • No leaves for next 6 months

What We Offer:

  • Competitive compensation and benefits.

  • PF and ESI

  • Free transportation up to 25km upon checking hiring radius

  • Career development opportunities in a dynamic environment.

Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume

Shaheen 9989956178 or To Get a get Quick Response Whatsapp your resume.

Email Your resume on Given Mail id

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IntouchCX

Outsourcing and Offshoring Consulting

Winnipeg Manitoba

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