ICFIX is a growing education and services company focused on delivering high-quality training, admissions support, and customer service. We are looking for dynamic and motivated Tele Callers to join our team and play a key role in driving admissions and client engagement.

Key Responsibilities

Make outbound calls to prospective students/customers and explain about our courses and services.
Handle inbound calls and address customer queries promptly and professionally.
Counsel students/clients over the phone and provide detailed information about admission procedures, fees, and course details.
Maintain accurate records of calls, follow-ups, and conversions in the CRM/Excel sheet.
Follow up with leads on a regular basis to ensure maximum enrollment.
Meet daily/weekly/monthly call and conversion targets.
Build and maintain positive relationships with prospective students and parents.
Provide feedback from customers to the management team for improving services.

Requirements & Skills

Minimum qualification:
12th Pass / Graduate (Any stream)
.
1–2 years of experience
in tele calling, tele sales, or customer service preferred (freshers can also apply).
Excellent
communication skills
in English and Tamil (Hindi/Telugu will be an added advantage).
Good persuasion and convincing ability.
Basic computer knowledge (MS Office / Google Sheets).
Ability to work under pressure and achieve targets.
Positive attitude, patience, and team spirit.

Benefits

Competitive salary with attractive incentives.
Career growth opportunities within ICFIX.
Training and skill development support.
Friendly and supportive work environment.

More Jobs at Icfix Services

Telecalling Executive

chennai

Experience: Not specified

INR 2 - 3 Lacs

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