Hiring For International Non Voice Process - Email Process

Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland

Date: 26th Jun - 2nd Jul

Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland!

Location

If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us.

Key Responsibilities

• Assist customers via

  Email

  ,

  Chat

  , or

  Backoffice

  channels, providing exceptional service and solving issues.
• Respond to customer inquiries in a timely, accurate, and professional manner.
• Maintain high customer satisfaction by delivering outstanding service.
• Handle customer queries, provide information, and ensure positive interactions.
• Work as part of a team to meet company goals and targets.
  

Skills and Qualifications

• Passion for customer service and problem-solving.

• Excellent communication skills (both verbal and written).

• Ability to work in a fast-paced environment.
• Comfortable with

  rotational shifts

  , including night shifts.

• Freshers

  (HSC or Graduates) or candidates with up to

  6 months of experience

  in customer support.
• Must be based in

  Mumbai

  and able to commute to the office.
  

Perks and Benefits

• Salary

  : 18,000 - 22,000 per month

• Travel Allowance

  : 3,500

• Performance Incentives

  : 2,750

• Other Benefits

  : Overtime pay, incentives, and more!
  

Working Hours

• 5 days working with

  2 rotational offs

  .
• Candidate should be Flexible

  rotational shifts

  including

  night shifts

  
  

Why Sutherland?

• Career growth

  opportunities and skill development.

• Fun, dynamic

  work environment.

• Incentives and rewards

  based on performance.
  

How to Apply

• Walk-in Interview

  :
  

  Date

  : 26th Jun - 2nd Jul

  (Meet HR-Vijeta - 7028312315

  )
  

• Location

  :
  5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708.

Travel Boundaries

• Open to candidates residing in the following areas:
  

  Central Line

  (Sion to Dombivli) and

  Harbour Line

  (Wadala to Panvel).
  Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations.
  

Sutherland