Role & responsibilities Assist in installation, configuration, and maintenance of network switches and routers Support deployment and troubleshooting of optical fiber networks Perform basic diagnostics and resolve network connectivity issues Ensure proper routing protocols are followed for efficient data transmission Coordinate with senior engineers during fieldwork and implementation projects Maintain documentation of network configurations and changes Follow safety and technical standards during fiber handling and network setup Preferred candidate profile
Lead Conversion Follow up on marketing-generated leads. Qualify prospects and close deals. Customer Relationship Management Build and maintain relationships with clients. Provide after-sales support and service. Sales Presentations and Demos Present product/service features to potential customers. Conduct product demonstrations and answer client questions. Negotiation and Closing Negotiate pricing and contract terms. Close deals and meet/exceed sales targets. Market Feedback Provide feedback from clients to product or marketing teams. Report on trends, competition, and customer needs. CRM and Reporting Update customer data and interactions in CRM systems. Report on sales performance and forecast revenue. Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Role & responsibilities Customer Acquisition Identify potential customers (B2B or B2C depending on the ISPs model). Conduct cold calls, field visits, and online outreach to generate leads. Deliver compelling sales presentations and product demos. Sales Target Achievement Meet or exceed monthly/quarterly sales targets set by the company. Track and report performance metrics (sales volume, new accounts, revenue). Product Knowledge & Consultation Explain the features, benefits, and pricing of various internet packages (broadband, fiber, leased lines, etc.). Recommend the most suitable plans based on customer needs (speed, usage, reliability). Market Research & Lead Generation Gather market intelligence on competitors, customer trends, and emerging needs. Develop and maintain a healthy sales pipeline using CRM tools. Customer Relationship Management Follow up with prospects and ensure smooth onboarding for new clients. Maintain strong relationships with existing customers for renewals and upselling. Coordination & Reporting Work closely with technical, installation, and support teams to ensure smooth delivery.