Hiring For International Non Voice Process - Email Process

0 - 1 years

2 - 3 Lacs

Thane, Navi Mumbai

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

US Process Customer Service Good English Communication Fluent English Excellent Communication In English Blended Process Email Support International Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland Date: 29th May - 6th Jun Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland! Location : Airoli, Navi Mumbai Position : Customer Support Executive - Non Voice Job Description : Sutherland is looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives ! If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us. Key Responsibilities : Assist customers via Email , Chat , or Backoffice channels, providing exceptional service and solving issues. Respond to customer inquiries in a timely, accurate, and professional manner. Maintain high customer satisfaction by delivering outstanding service. Handle customer queries, provide information, and ensure positive interactions. Work as part of a team to meet company goals and targets. Skills and Qualifications : Passion for customer service and problem-solving. Excellent communication skills (both verbal and written). Ability to work in a fast-paced environment. Comfortable with rotational shifts , including night shifts. Freshers (HSC or Graduates) or candidates with up to 6 months of experience in customer support. Must be based in Mumbai and able to commute to the office. Perks and Benefits : Salary : 18,000 - 22,000 per month Travel Allowance : 3,500 Performance Incentives : 2,750 Other Benefits : Overtime pay, incentives, and more! Working Hours : 5 days working with 2 rotational offs . Candidate should be Flexible rotational shifts including night shifts Why Sutherland? Career growth opportunities and skill development. Fun, dynamic work environment. Incentives and rewards based on performance. How to Apply : Walk-in Interview : Date : 29th May - 6th Jun Meet HR-Vijeta - 7028312315 Location : 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708. Travel Boundaries : Open to candidates residing in the following areas: Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel). Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations. If you're ready to jumpstart your career in customer support and be part of a leading global team, Sutherland is the place for you. Don't miss out apply now and take the first step toward an exciting career with us!

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Sutherland
Sutherland

Business Process Outsourcing (BPO)

Denver

Approximately 30,000 Employees

494 Jobs

    Key People

  • Diane R. Schmitt

    CEO
  • Sanjay S. Kumar

    President

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