Hiring For Director - KYC/AML domain

Require-Min 17 yrs in an operational environment, with at least 5 years spent in leading Operations, Minimum of 8 years of managing a large team (300+)

Roles & responsibilities

Director Service delivery will require the candidate to lead large complex engagements or multiple mid-sized independent engagements in financial services operations environment. It will involve both build and run part of engagement/projects and delivering the objectives agreed with the client and onshore stakeholders. Having sound knowledge and experience in AML compliance and KYC CDD review/refresh and new client onboarding for individual and institutional clients is preferred.

The ability to engage and communicate with clients, onshore stakeholders, engagement teams and KGS Management along with good people management skills and experience are therefore essential, with a demonstrated track record of having successfully led large teams in an operation environment.

The job responsibilities include:

• Lead & manage processes for the client, ensuring effective operational delivery to customers •Maintain day to day client relationship activities and provide input, preparation and support to contractual Service Reviews •Build strong relationships with senior stakeholders onshore, KGS Leaders across different service lines and KGS Senior Management within MS. •Maintenance of Service Levels of the team and by overall engagement encompassing productivity, quality-based outcomes, thus, ensuring high level of customer service at all times •Actively protecting the clients interest at all times in every aspect of client delivery including complying with statutory regulations & legislation, maintaining highest standards of quality and ensuring that the potential risk to company arising out of operational lapses are minimized.

• Transition and project set-up in KGS, working in collaboration with internal, onshore and client stakeholders, involving key aspects viz. resourcing, technology set-up, knowledge transfer etc., and leading project to BAU mode in smooth and seamless manner.
• Effectively manage growth as per capacity plan in liaison with Operations Support and onshore stakeholders by ensuring offshore department is resourced with sufficient, well trained and well-motivated staff and staff are developed to their potential in line with operational needs.
• Building and developing relationships with key clients, identifying potential business opportunities, and participating in business development activities to win new clients.
• Actively seek, embrace and act upon 360 feedback

Share the cv on givem email id - mansiasija@kpmg.com