Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
3.0 - 5.0 years
7 - 10 Lacs
coimbatore
Work from Office
Key Purpose of the Job : The Customer Care Associate is responsible for attending calls and handling customer interactions in the customer service toll free number. This includes logging of customer complaints, assigning technicians, addressing service requirements / queries, conducting service evaluations and documentation of calls. Educational Qualification / Experience required : - Graduate degree in any discipline - Experience of 3 to 5 years in call centre - Should possess multilingual skills - Must possess knowledge of spoken Hindi Key Responsibilities : 1. Responsible for attending calls on toll free number and ensuring action is taken to resolve complaints 2. Responsible for attending to enquiries made by potential customers on Toll Free Number 3. Handle calls for feedback and evaluation of aftermarket service 4. Handle After Call Work (ACW) including MIS, documentation Task Analysis: Indicative Tasks 1. Responsible for attending calls on toll free number and ensuring action is taken to resolve complaints Attend to incoming calls on toll free number and log calls in Customer Care System (CCS). Ensure breakdowns calls are immediately assigned and action is taken. Use and adhere prepared / set script while receiving calls and during interaction with customers, dealers. Ensure adherence to call answer timeframes, call hold time, calls in queue as per defined procedures. Provide initial level inputs / guidance to customers to resolve issues based on checklists, quick reference guides and other support materials. Provide customers with tracking numbers to be used as reference till issues are resolved and closed. Assign and direct calls / complaints to aftermarket service based on product range, customer locations and other parameters. Track and monitor progress made by aftermarket service technicians including dealer technicians. Escalate unresolved customer complaints / issues / complications to higher levels, as necessary. Seek confirmation from customers on resolution of complaints and complete closure documentation. 2. Responsible for attending to enquiries made by potential customers on Toll Free Number Use and adhere to prepared / set script while receiving calls and communicating with customer. Provide basic / first level information to potential customers with inputs from product documentation, user manuals, quick reference guides and other support materials. Based on product range, customer, location, direct the enquiry to concerned Sales Engineer / Area Sales Manager. Provide support to AMC enquiry generation by providing potential / existing customers information on AMCs. 3. Handle calls for feedback and evaluation of aftermarket service Use and adhere to prepared / set script while making calls and communicating with customer. Use appropriate questionnaire based on customer stage in customer life cycle (for example, post commission, post installation, post resolution of complaint). Escalate any issues / queries raised by customer to appropriate teams. Record responses made by customers in the database and ensure accurate documentation. 4. Handle After Call Work (ACW) including MIS, documentation Prepare complaint register, update records as and when action is taken. Keep accurate records of enquiries, discussions, correspondence with customers in database. Provide support in other activities in aftermarket (for example, identify discrepancy in dealer e- reimbursement settlement by studying the difference in batch wise amounts). Extract recorded information from database and prepare reports for periodical reviews. Provide ad hoc reports / information as and when required by business.
Posted 4 days ago
0.0 - 3.0 years
1 - 2 Lacs
aurangabad
Work from Office
Telecalling Executive at ipshopy (Aurangabad). Full-time role to onboard sellers via outbound calls, guide them through registration & support, achieve sales targets, CRM records. Salary 10k–20k. Apply: careers.ipshopy@gmail.com) / 9028995970. Perks and benefits Performance incentives & growth opportunities
Posted 4 days ago
0.0 - 3.0 years
2 - 3 Lacs
bangalore rural, bengaluru
Work from Office
In case of any query, kindly connect on KAVINRAJ Mobile Number :9345236913 Preference will be given to immediate joiners. Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their issues. Meet daily targets set by the company for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals and objectives. Stay updated on product knowledge and industry trends to improve sales skills. Mode- Work From Office Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Promotions and increments every 3 months from the joining date. 3. Spot Awards, Vouchers.
Posted 5 days ago
0.0 - 3.0 years
1 - 1 Lacs
jodhpur
Work from Office
Responsibilities: * Excellent communication and listening skills *Confidence in handling customer calls * Meet daily/weekly calling targets * Maintain customer database * Cold call potential clients * Close sales through persuasion
Posted 5 days ago
0.0 - 1.0 years
0 - 2 Lacs
vadodara
Work from Office
Fluent Hindi 18k CTC Back Office Work ( customer support )
Posted 5 days ago
0.0 - 2.0 years
2 - 3 Lacs
bangalore rural, bengaluru
Work from Office
In case of any query, kindly connect on 9345236913 Preference will be given to immediate joiners. Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their issues. Meet daily targets set by the company for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals and objectives. Stay updated on product knowledge and industry trends to improve sales skills. Mode- Work From Office Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Promotions and increments every 1 year from the joining date. 3. Spot Awards, Vouchers.
Posted 5 days ago
0.0 - 5.0 years
0 - 2 Lacs
hyderabad, chennai, bengaluru
Work from Office
Hiring For Hindi Customer Care / Support Profiles The position requires the candidate to work from the office, so the candidate must be ready to relocate to Chennai. 12 pass or Graduation Fresher / Experience Best salary & incentives * Required Candidate profile Should be ready to move to Chennai 5 days working 2-day rotational off Must know Hindi .Call Sukriti -8176976655 Palak-8115955507 Riya-8176074455 Arjuna-9810615875 * Perks and benefits Salary + Provident Fund + Good Incentives
Posted 5 days ago
1.0 - 6.0 years
3 - 5 Lacs
ayodhya, jhansi, kanpur
Work from Office
To provide training and educate truck drivers on Road Safety, Financial Literacy and Health Care Travel across Uttar Pradesh 4 month CSR project
Posted 5 days ago
0.0 - 3.0 years
0 - 3 Lacs
bengaluru
Work from Office
BPO Associate - international/ Domestic Voice Proces To schedule an Interview call - +91 9036455352 - Ishaz Requirements:- - Excellent Communication in English & Hindi. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International & domestic Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international & domestic clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities: - Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Bangalore - Shifts: General & Rotational Shift (5 days work /2 days off , 6 days work/1 day off) - Salary- Upto 3.5 LPA - Immediate Joiners Only!!!! Interested Candidates Can Contact To - 9036455352 - (Ishaz Balqis) or (shaikishiq1813@gmail.com)
Posted 5 days ago
0.0 - 1.0 years
0 - 1 Lacs
bengaluru
Work from Office
Requirements: Good speaking & sales skills, basic mobile knowledge, honest, willing to learn. Servicing training provided. 10th pass preferred, 10th fail also accepted if communication is strong. Sales incentives Job/soft skill training Annual bonus
Posted 5 days ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Key Responsibilities: Make outbound calls to potential clients to introduce our IT services. Understand client requirements and pitch suitable solutions. Schedule meetings and follow up with prospects. Maintain a database of leads and update call records in CRM. Achieve daily/weekly/monthly targets for lead generation. Handle inbound inquiries and provide basic service information. Collaborate with the sales team to ensure effective lead conversion. Requirements: 0-3 months of experience in telecalling, preferably in IT services. Any Bachelor&aposs Degree Hindi Speaking skills is mandatory Strong verbal and written communication skills in [languages required]. Basic understanding of IT services and solutions. Ability to handle objections and maintain professionalism. Self-motivated with a target-driven approach. Benefits: Competitive salary + incentives. Career growthopportunities in IT sales and business development. Training and support provided. Friendly and collaborative work environment. Show more Show less
Posted 5 days ago
0.0 - 2.0 years
2 - 4 Lacs
noida, delhi / ncr
Work from Office
Responsibilities: * Create detailed drawings using CAD software. * Collaborate with design team on project development. * Ensure accuracy and adherence to company standards. * Prepare BOQs for estimating purposes.
Posted 6 days ago
0.0 - 4.0 years
0 - 2 Lacs
hyderabad
Work from Office
Inbound Voice Process Solve the queries of the customers on call related to banking Need graduation with Fluent English & Hindi Language for more details call 9059256406 Rahamath HR
Posted 6 days ago
0.0 - 3.0 years
1 - 3 Lacs
thane, chennai, bengaluru
Work from Office
Domestic Voice Process - Customer Support English+Any 1 language required Graduation not mandatory Good Communication Required Immediate Joining Easy Selection More info Pls call HR Janani HR - 6382190298 & Sastika HR - 7826016280 Required Candidate profile Tamil, Telugu, Malayalam, Hindi, Hindi Call Center, Kannada, Customer Support, Telecalling, Telesales, Voice Process, Banking Process, Insurance, Collection Process, Semivoice, Airtel Perks and benefits PF & Incentives
Posted 6 days ago
1.0 - 3.0 years
2 - 3 Lacs
chennai
Work from Office
Job Description: Position : Customer Support Executive Salary Range : 3 LPA Experience : 6months 2years Key Responsibilities Greet and assist customers in-store, over the phone, and via digital platforms. Handle customer inquiries related to Website Orders, Refund queries, Stock availability and promotions. Manage sales transactions, billing, and returns/exchanges efficiently and accurately. Provide styling suggestions and guide customers in selecting suitable apparel. Address and resolve customer complaints in a professional and timely manner. Maintain customer records, feedback, and service logs for continuous improvement. Coordinate with inventory, sales, and warehouse teams for order fulfillment. Ensure store/desk area is clean, organized, and aligned with brand presentation standards. Support loyalty programs, promotions, and after-sales services. Skills & Competencies Strong communication (Hindi & English) and interpersonal skills. Customer-centric approach with problem-solving ability. Basic knowledge of retail sales and apparel products. Ability to multitask and remain calm under pressure. Familiarity with POS systems, billing, and CRM tools is an advantage. Good grooming and professional appearance to represent the brand. Qualifications Minimum: Graduate (any stream) or equivalent diploma. Prior experience (6 months 2 years) in retail, customer service, or apparel sector preferred. Work Environment Location: Corporate Head Office, Chennai Working Hours: 9am – 6pm (9 hours) Reports To: Customer Support Manager.
Posted 6 days ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad
Work from Office
Inbound Voice Process Solve the queries of the customers on call related to banking Need graduation with Fluent English & Hindi Language for more details call Sabiya Jabeen HR 7993529034
Posted 6 days ago
1.0 - 4.0 years
0 - 3 Lacs
hyderabad
Work from Office
Qualification: Any Graduation Experience can apply need minimum 6 months experience on papers Salary:21000 ctc - 17000 take home Languages: English & Hindi (Fluently) for more details call Naziya HR 798911784
Posted 6 days ago
0.0 - 5.0 years
2 - 3 Lacs
chennai
Work from Office
We are hiring Hindi-speaking Telecallers . Freshers are welcome to apply! Responsibilities: Make outbound/inbound calls in Hindi. Explain product/service details clearly. Maintain call records and follow up with customers. Requirements: Qualification: Any degree holder can apply. Experience: Prior telecalling experience in the EdTech industry is an added advantage. Language: Must be fluent in Hindi (speaking and understanding).
Posted 6 days ago
0.0 - 1.0 years
0 - 4 Lacs
hyderabad
Work from Office
Speak Professional Hindi during Job (AI Training) Train AI on Hindi data Ensure fluent, accurate Hindi responses Converse in Hindi for data training Demonstrate top-level Hindi skills Monitor and improve model performance Work from home
Posted 6 days ago
0.0 - 1.0 years
1 - 2 Lacs
chennai
Work from Office
*Job Title:* Voice Process Executive *Company:* ICCS (for Netmeds) *Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor *Job Description:* We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone, providing excellent customer service, and resolving customer queries in a timely and professional manner. *Key Responsibilities:* - Handle inbound and outbound customer calls - Provide customer support and resolve customer queries - Offer product information and solutions to customers - Meet sales targets and Key Performance Indicators (KPIs) - Maintain high-quality customer interactions - Collaborate with internal teams to resolve customer issues *Eligibility Criteria:* - Any degree (freshers welcome, but experience is a plus) - Proficiency in English and Hindi - Experience: 0-6 months (freshers can apply, but candidates with experience will have an added advantage) - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and meet targets *What We Offer:* - Take-home salary: 18,000 - Opportunity to work with a leading e-pharmacy platform - Career growth and development opportunities - Collaborative and dynamic work environment If you have any quaries please contact this number - 8220320814 Regards, Yogeswari sankar
Posted 6 days ago
2.0 - 4.0 years
2 - 4 Lacs
pune, maharashtra, india
On-site
Primary Purpose The primary purpose of a subject teacher is to provide instruction, guidance, and support to the students in specific subject areas. Subject teachers are responsible for designing and delivering lessons, assessing students progress, providing feedback, and facilitating learning experience that helps students develop knowledge, skills and understanding. Key Responsibilities Lesson Delivery: Ensure the lesson plan prepared is followed along with the mentioned resources and activities. Ensure all students are learning in a safe and productive environment. Should make use of effective pedagogical styles to suit different aptitudes, learning styles and interests of the students. Student Administration: Ensure discipline is maintained in accordance with the rules and disciplinary systems of the school Promote maximum student participation and assist students in improving study habits. Should keep a check on basic hygiene and pay attention to health matters seriously and diligently for each child. Classroom Functioning: Create an effective learning environment through functional and attractive displays, bulletin boards, and interest centre Ensure a positive and professional relationship with parents is maintained & provide feedback to parents. Secondary Responsibility: Administration / School Policies: Must compile, maintain, and ensure confidentiality of school records. Should adhere to all the policies in force/ introduced from time to time and actively implement the same. Should do any similar work not specified in this job description at the coordinator's request. Should conduct quarterly stock check of the teaching aids along with the coordinator. Should participate in professional development through internal and external courses, seminars, conferences, and events. Attending all meetings convened by the principal and coordinators. Ensure liaising and collaborating with resource person and others. Desired Qualification Graduate Degree / Post Graduate / B. Ed Experience 2-4 years of relevant experience Expected Competencies Communication and Positive approach Organization and Planning Classroom Management Facilitation and Engagement Assessment and coaching Collaboration and Teamwork Skills and Knowledge Proficient in working on MS Office Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Life insurance Provident Fund
Posted 6 days ago
2.0 - 4.0 years
2 - 4 Lacs
pune, maharashtra, india
On-site
Primary Purpose The primary purpose of a subject teacher is to provide instruction, guidance, and support to the students in specific subject areas. Subject teachers are responsible for designing and delivering lessons, assessing students progress, providing feedback, and facilitating learning experience that helps students develop knowledge, skills and understanding. Key Responsibilities Lesson Delivery: Ensure the lesson plan prepared is followed along with the mentioned resources and activities. Ensure all students are learning in a safe and productive environment. Should make use of effective pedagogical styles to suit different aptitudes, learning styles and interests of the students. Student Administration: Ensure discipline is maintained in accordance with the rules and disciplinary systems of the school Promote maximum student participation and assist students in improving study habits. Should keep a check on basic hygiene and pay attention to health matters seriously and diligently for each child. Classroom Functioning: Create an effective learning environment through functional and attractive displays, bulletin boards, and interest centre Ensure a positive and professional relationship with parents is maintained & provide feedback to parents. Secondary Responsibility: Administration / School Policies: Must compile, maintain, and ensure confidentiality of school records. Should adhere to all the policies in force/ introduced from time to time and actively implement the same. Should do any similar work not specified in this job description at the coordinator's request. Should conduct quarterly stock check of the teaching aids along with the coordinator. Should participate in professional development through internal and external courses, seminars, conferences, and events. Attending all meetings convened by the principal and coordinators. Ensure liaising and collaborating with resource person and others. Desired Qualification Graduate Degree / Post Graduate / B. Ed Experience 2-4 years of relevant experience Expected Competencies Communication and Positive approach Organization and Planning Classroom Management Facilitation and Engagement Assessment and coaching Collaboration and Teamwork Skills and Knowledge Proficient in working on MS Office Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Life insurance Provident Fund
Posted 6 days ago
2.0 - 5.0 years
2 - 4 Lacs
bengaluru, karnataka, india
On-site
Primary Purpose The primary purpose of a subject teacher is to provide instruction, guidance, and support to the students in specific subject areas. Subject teachers are responsible for designing and delivering lessons, assessing students progress, providing feedback, and facilitating learning experience that helps students develop knowledge, skills and understanding. Key Responsibilities Lesson Delivery: Ensure the lesson plan prepared is followed along with the mentioned resources and activities. Ensure all students are learning in a safe and productive environment. Should make use of effective pedagogical styles to suit different aptitudes, learning styles and interests of the students. Student Administration: Ensure discipline is maintained in accordance with the rules and disciplinary systems of the school Promote maximum student participation and assist students in improving study habits. Should keep a check on basic hygiene and pay attention to health matters seriously and diligently for each child. Classroom Functioning: Create an effective learning environment through functional and attractive displays, bulletin boards, and interest centre Ensure a positive and professional relationship with parents is maintained & provide feedback to parents. Secondary Responsibility: Administration / School Policies: Must compile, maintain, and ensure confidentiality of school records. Should adhere to all the policies in force/ introduced from time to time and actively implement the same. Should do any similar work not specified in this job description at the coordinator's request. Should conduct quarterly stock check of the teaching aids along with the coordinator. Should participate in professional development through internal and external courses, seminars, conferences, and events. Attending all meetings convened by the principal and coordinators. Ensure liaising and collaborating with resource person and others. Desired Qualification Graduate Degree / Post Graduate / B. Ed Experience 2-4 years of relevant experience Expected Competencies Communication and Positive approach Organization and Planning Classroom Management Facilitation and Engagement Assessment and coaching Collaboration and Teamwork Skills and Knowledge Proficient in working on MS Office Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Life insurance Provident Fund
Posted 6 days ago
0.0 - 2.0 years
0 - 1 Lacs
bengaluru
Work from Office
WALK-IN INTERVIEW Immediate Openings! Location: 5th Floor, Tower-A, Subramanya Arcade 12, Bannerghatta Road, Opp. to Jal Bhavan Road BTM Layout, Bengaluru, Karnataka 560029 Hiring for: Customer Support Executive – Fusion CX Eligibility Criteria: Graduate / Undergraduate 6 months to 2 years of BPO / Customer Support experience preferred Freshers with excellent communication skills are welcome Languages Required: Fluent in Hindi & English Shift Timings: Rotational shifts between 8:00 AM – 8:00 PM (Any 9-hour shift) 6 days working with 1 rotational week off Key Responsibilities: Customer Interaction: • Handle inbound & outbound calls or chats • Assist customers with queries on products, services, billing, and orders • Deliver accurate and complete information using company tools Issue Resolution: • Troubleshoot problems efficiently • Escalate complex issues when needed • Ensure customer satisfaction through timely follow-up Documentation & Reporting: • Log customer interactions in CRM systems • Maintain records of feedback and complaints Feedback Collection: • Gather insights from customers to improve service • Participate in feedback and survey processes Cross-Functional Collaboration: • Work with internal teams (Tech, Billing, Logistics) to resolve issues • Provide valuable insights to improve customer experience Adherence to Protocols: • Follow company SOPs and scripts • Meet performance targets (TAT, CSAT, resolution rate, etc.) Skills Required: Strong verbal communication in Hindi & English Problem-solving and analytical thinking Patience, empathy, and professionalism Basic computer knowledge (CRM tools, MS Office, etc.) Ability to multitask in a fast-paced environment For more details, contact: Ronit Chakraborty Human Resource +91 92297 84298
Posted 1 week ago
0.0 years
0 - 0 Lacs
chennai
Work from Office
Job Description: Telesales /Support Process Passion to Speak to customers and solve their queries Eligibility: Must be fluent in English, Tamil & Hindi Students who are currently pursuing any degree will also be considered. 6pm - 11pm - any 4 hrs with fixed week off on Sundays . Immediate Joiners only Interested Candidates can walk in to the below mention venue for F2F Interview ( 10:00 AM - 5:00PM) or Contact HR Subha Shree G @7824013819 You can also share your updated CV to jobs@infosearchbpo.com
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |