Claim Coordinator

Karthika Consulting & Solutions

0 - 1 years

1 - 2 Lacs

bengaluru

Posted:4 days ago| Platform:

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Skills Required

communication skills customer support computer knowledge scanning hindi speaking excel documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

To create awareness about reimbursement claims submission. (Pre & Post Hospitalization)
Efficiently and effectively handle grievance / issue raised by patients, escalate issue to the team leader, as necessary.
Regularly Follow-up with Insurance company/TPA for claim status and Updates on ERP.
Timely follow up with patients' messages and provide updates to them in the WhatsApp group.
Fetching Insurance Admissibility details from Insurance company/TPA.
Scan the medical documents given from submission.
Share the documents in patients WhatsApp group.
Upload the documents in ERP

Qualifications & Skills.

Any Graduation
Should have good listening skills.
Excellent interpersonal & communication skills
Should have good comprehensive skill.

Experience

Freshers/ experience

Additional Skills.

Strong verbal skills Fluency in English and other regional language (Added Advantage).
Strong problem-solving skills and enthusiasm for new tasks and challenges
Relationship building skills.
Ability to multitask and prioritize, with a strong work ethic and attention to detail

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