Assistant Human Resource Manager

Job Description

Job Title: Assistant Manager Human Resources Location: Konanakunte cross Company: WeAssist Department: Human Resources Reports To: HR Manager / Head of Operations Experience required: 3-5 years in HR, preferably in the insurance/claims/BPO/KPO sector About Us At WeAssist , we simplify and manage health and insurance claims for our clients with empathy, speed, and precision. Our goal is to bridge gaps between insurers, hospitals, and customers to ensure stress-free claims experiences. We value integrity, accountability, and care not only for our clients but for our teams too. Role Overview We are seeking a proactive and people-centric HR Assistant Manager who will support end-to-end HR operations, employee engagement, performance management, and compliance. You will play a pivotal role in strengthening our people practices, retaining top talent, and building a positive culture. Key Responsibilities 1. Recruitment & Onboarding Drive the recruitment process – from screening, scheduling interviews to finalizing offers. Coordinate with department heads for manpower planning and JD finalization. Oversee smooth onboarding, documentation, and induction of new joiners. 2. Employee Lifecycle Management Maintain accurate HR records and employee databases (attendance, leave, contract renewals). Manage employee confirmations, transfers, and exits, ensuring compliance and documentation. 3. Employee Relations & Engagement Act as the first point of contact for grievances, resolve issues sensitively and professionally. Plan and execute employee engagement activities and internal communications. Foster a culture of trust, feedback, and recognition. 4. Performance Management Assist in driving appraisal cycles and setting up OKRs/KRAs in coordination with team leads. Support training needs identification and coordinate L&D initiatives. 5. Compliance & HR Operations Ensure adherence to labor laws and internal policies. Prepare reports for audits, HR metrics, and MIS as required. Work with finance and admin teams for payroll inputs and HR budgets. Key Skills & Competencies Strong communication and interpersonal skills Conflict resolution and people management abilities Knowledge of labor laws, HR best practices, and compliance Proficiency in MS Office and HRIS tools Ability to maintain confidentiality and build trust Good judgment and emotional intelligence Preferred Qualifications Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field Experience in handling HR in service-based industries like insurance, healthcare, BPO, or KPO Exposure to ISO or NABH HR audit processes is a plus Why Join Us? Work with a mission-driven, growing organization A supportive, inclusive, and learning-oriented culture Opportunity to impact people processes from the ground up Transparent leadership and an employee-first approach