Health Care Assistant

Healthcare Assistant (HCA) Job Description - The Good Care People

This is a comprehensive job description for the Healthcare Assistant position at Good Care People Home Care Company in Kochi, Kerala.

Job Title- Healthcare Assistant (HCA) / Caregiver

Qualification - GDA /CNA/ ANM

Location- Client homes across Kochi, Kerala, and surrounding areas.

Job Summary

The Healthcare Assistant (HCA) is a vital member of the Good Care People care team, responsible for providing high-quality, person-centred care and support to clients in their homes. This role ensures the comfort, dignity, safety, and well-being of the clients, assisting them with daily living activities, personal care, and maintaining a clean, supportive environment, all under the direct or indirect supervision of a qualified professional.

Key Responsibilities and Duties

A. Personal Care and Hygiene

• Assist clients with all aspects of personal hygiene, including bathing, showering, oral care, grooming, and dressing/undressing, while respecting their dignity and privacy.
• Support clients with mobility, repositioning in bed, and transferring (e.g., in/out of bed, chair, or wheelchair) using appropriate manual handling techniques and equipment.
• Assist with toileting, continence management, and changing of continence aids.

B. Health Monitoring and Support

• Monitor and accurately record vital signs (e.g., temperature, pulse, blood pressure, respiration rate) and report any significant changes to the supervising nurse or management immediately.
• Assist with the timely and correct administration of oral medication under the direct supervision of a Registered Nurse and according to the prescribed care plan and company policy.
• Assist clients with prescribed light exercises and rehabilitation activities as directed by a Physiotherapist or other qualified professional.
• Support with the collection of samples (e.g., urine, stool) for testing as required.

C. Nutritional Support

• Prepare and serve healthy meals and snacks according to the client’s dietary requirements, preferences, and care plan.
• Assist clients with feeding and drinking as necessary, monitoring fluid and nutritional intake.

D. Domestic and Environmental Support

• Perform light housekeeping duties in the client’s immediate living area, such as dusting, tidying, and making beds.
• Ensure the client's environment is clean, safe, and comfortable.
• Assist with laundry and ensuring clean linens and clothing are available.
• Run essential errands, such as grocery shopping or picking up prescriptions.

E. Emotional and Social Support

• Provide companionship, engage in meaningful conversation, and offer emotional support to promote the client’s mental and social well-being.
• Encourage client independence and participation in social and recreational activities within their capabilities.
• Accompany clients to appointments (e.g., doctor visits, therapy sessions) or outings.

F. Communication and Documentation

• Maintain accurate, up-to-date, and confidential records of care provided, observations, and any changes in the client's condition in the designated logbook or digital system.
• Communicate effectively and professionally with the client, their family members, the supervising nurse, and the office team.
• Report any accidents, incidents, concerns, or changes in the client’s physical, mental, or emotional health promptly to the appropriate personnel.

Qualifications and Skills

Required

• Minimum educational qualification: High School Certificate (10th/12th pass) or equivalent.
• Certification or formal training in Healthcare Assistant, Patient Care, or Home Health Aide is highly desirable.
• A genuine interest in caring for the elderly or individuals with disabilities/chronic illness.
• Excellent communication (Malayalam and English proficiency is beneficial for client interaction in Kochi) and interpersonal skills.
• Demonstrated traits of compassion, patience, trustworthiness, and integrity.
• Physical fitness and ability to handle the demands of the role, including moving and positioning clients.

Preferred

• Previous experience (6 months to 1 year) in a home care, hospital, or nursing home setting.
• Knowledge of basic first aid and infection control procedures.
• Ability to adapt to different home environments and client needs.

Working Conditions

• This role involves working in private residential settings.
• Work schedules may include shifts (day/night), weekends, and public holidays, as client care is a 24/7 requirement.
• The role can be physically and emotionally demanding.
• Compliance with all company policies, care standards, and ethical guidelines is mandatory.

Job Types: Full-time, Contractual / Temporary
Contract length: 3 months

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

• Flexible schedule
• Food provided

Work Location: In person