Head – Services Sales

Position:Head Services Sales

Organisation:Proactive Data Systems Pvt. Ltd.,

Locations:New Delhi, India

Experience: 12-15Years

Budget: 25LPA 85:15

Work Mode:

Position Overview

leader of the Services Sales Department

Key Responsibilities:

Strategic & Business Leadership

נDesign and drive the Managed Services strategy aligned with the company's Cisco partnership and business objectives.

נPosition and sell Managed Services, RIM (Remote Infrastructure Management) Solutions and Cisco Services to existing and new customers.

נDevelop and manage plans and strategies to improve sales, performance, reliability, and operational cost-effectiveness.

נManage existing customers and build strong client relationships.

נDevelop and execute business plans to achieve annual revenue, margin, and customer growth targets.

נWork closely with Cisco account teams to co-develop joint service offerings and GTM campaigns.

Financial Management & Growth

נOwn the Managed Services P&Lmanage costs, drive profitability, and ensure efficient resource utilization.

נIdentify and pursue opportunities to expand recurring revenue, including upselling additional managed offerings.

נWork with sales and marketing team to build a healthy pipeline and achieve new customer acquisition targets.

נIdentify potential in cross-selling and up-selling additional Services

Relationship Management

נConduct periodic service reviews with customers, identifying areas for improvement & upsell opportunities.

נEnsure managed services contracts are delivered within scope, budget, and agreed SLAs.

People Leadership & Team Management

נEstablish clear roles, responsibilities, and KPIs across the team.

נMentor and develop managers and team members through regular performance reviews, training programs, and career progression plans.

נFoster a culture of accountability, collaboration, and continuous improvement.

Required Skills & Experience:

נBachelor's degree in engineering, Information Technology, or related field (Master's preferred).

נ15+ years in IT infrastructure services, with 5+ years in a leadership role focused on Managed Services.

נProven experience managing teams.

נExposure to Cisco solutions.

נExperience working in a Cisco Gold Partner environment is highly preferred.

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Regards,

Rajesh Kumar

AAYAM CONSULTANTS

Cell: - 9311232179/ 7011595674

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