Head of Product & Operations

build, integration, and operational launch

wallet infrastructures, card issuers, crypto custody platforms, on/off-ramp exchanges, and compliance vendors

execution face

Key Responsibilities

• Lead coordination with

  contract development teams

  for platform build-outs and integrations.
• Oversee architecture, testing, and deployment pipelines.
• Evaluate and integrate new technologies (e.g.

  Fireblocks

  ,

  Safeheron

  ,

  Privy

  ,

  card issuing APIs

  ,

  DEX integrations

  , and

  custodial/non-custodial wallet infra

  ).
• Translate business needs into technical tasks and timelines.

• Establish operational processes for product testing, user onboarding, and support.
• Manage compliance integrations (KYC/KYB, AML, transaction monitoring).
• Build and document

  Standard Operating Procedures (SOPs)

  for platform management.
• Ensure uptime, reliability, and user experience benchmarks are met.

• Identify and onboard new

  payment, blockchain, and infrastructure service providers

  .
• Negotiate terms and SLAs with global partners.
• Maintain cost efficiency and ensure all integrations meet security and compliance standards.

• Maintain transparent reporting to the Founder on progress, risks, and deliverables.
• Prepare

  monthly product and budget performance reports

  .
• Manage confidentiality, data security, and business continuity measures.

• Act as the operational representative of I Game Pay Technologies Inc. in meetings with vendors, developers, and strategic partners.
• Mentor junior operations or tech staff as the team grows.

Required Skills & Competencies

• Strong understanding of

  blockchain wallet infrastructure, card issuance, and crypto payments

  .
• Proven experience in

  fintech product management and API integrations

  .
• Hands-on project management and technical documentation ability.
• Analytical, detail-oriented, and solution-driven.
• Clear communication, negotiation, and leadership skills.
• High discretion and trustworthiness.

Qualifications & Experience

• 5–10 years in fintech, crypto, or digital payments.
• Background in software, engineering, or financial technology operations.
• Prior experience leading cross-border or remote teams is a plus.