Head of Operations

Platform readiness and content publishing
● Take Graphy training and upload/maintain courses, pricing, bundles, coupons.Course launch management● Plan and execute new course launches with coordinators (content, landing pages, FAQs, pricing).Pre‑recorded course coordination● Gather recordings, ensure editing, thumbnails, transcripts, and QA before publish. Digital marketing and lead generation● Run/coordinate performance marketing, SEO, email, affiliates, and social promotions. Partnerships (EdTech and institutions)● Identify, pitch, and onboard partner companies/universities; finalize terms and integrations. Instructor acquisition and management● Source instructors, negotiate revenue share, manage contracts and content timelines. Sales growth and revenue ownership● Build monthly/quarterly growth plans, pricing, upsell/cross-sell Stakeholder and operations coordination

● Align with content, marketing, tech, support, and finance; maintain SOPs and dashboards.
Team building, training, and performance● Hire, onboard, and coach sales and ops teams; run weekly reviews and playbooks. Customer experience and daily operations● Oversee support, FAQs, refund/issue resolution, LMS access, and compliance.

Job Type: Full-time

Pay: ₹22,000.00 - ₹23,000.00 per month

Work Location: In person