Head of ERP Systems

As a School ERP Lead at our company, you will play a crucial role in driving the implementation, development, and management of our School ERP system. Your responsibilities will include: - Lead end-to-end implementation of the School ERP system, customizing modules based on school requirements, and collaborating with software vendors for necessary workflows and modules customization. - Ensure data integrity, accurate data migration, data backups, and manage data security protocols and user access controls. - Provide hands-on support and training to end-users, design training programs, and enable smooth adoption of the ERP system. - Analyze existing school administrative processes, identify automation opportunities, propose process improvements, and monitor ERP system performance and user adoption through KPIs. - Act as the primary point of contact between school leadership, staff, and ERP vendors, communicate effectively with various departments, and conduct review meetings to ensure continuous alignment. - Provide technical expertise in troubleshooting ERP-related issues, technical leadership to in-house tech team and tech vendors, and ensure timely delivery ownership at the solution and technical delivery level. Qualifications and Skills required for this role include: - Bachelors degree in Computer Science, Information Technology, Business Administration, or related field. - Minimum 12+ years of total experience and 5+ years in ERP implementation/management, preferably in the education sector. - Good knowledge of School ERP solutions, hands-on experience in system integration, database management (MySQL, SQL Server), and cloud-based deployments. - Excellent problem-solving skills, strong interpersonal and communication skills, and the ability to lead cross-functional teams and manage multiple projects simultaneously. Preferred qualifications include exposure to mobile ERP solutions and parent/student portals.,