Head of Call Center

Job Description

Hello Everyone! We're Hiring – Urgent Requirement! 🚨 We are looking for an experienced Call Centre Head to join our team and lead the charge in delivering exceptional customer service, driving sales, and overseeing operations. Key Responsibilities: Leadership and management of a high-performing team Driving sales and providing exceptional customer service Overseeing daily operations and formulating effective strategies Implementing training and development programs Reporting and analysis to track performance and growth Ensuring compliance with industry regulations and standards Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field preferred Proven experience managing a call centre, ideally in the health and wellness industry Strong leadership, communication, and interpersonal skills Excellent problem-solving and decision-making abilities In-depth knowledge of sales principles and customer service best practices Familiarity with CRM software and call centre technology Ability to thrive in a fast-paced, dynamic environment Passion for health and wellness Experience Required: 8+ years Location: Chandigarh If you have the leadership skills, industry experience, and a passion for health, we’d love to have you on board. Don’t miss this opportunity to make an impact! 🔗 Apply now and take the next step in your career. #UrgentRequirement #CallCentreHead #LeadershipSkills #ExperienceRequired #Chandigarh #Hiring #CallCentre #HealthAndWellness #CareerOpportunity Show more Show less