Head of Analytics

As the Head of Analytics for the Housing Finance business, your primary responsibility will be to drive insights across credit underwriting, customer acquisition, portfolio management, collections, and regulatory compliance. Your role is crucial in enabling data-driven decisions to optimize risk, enhance operational efficiency, and improve customer experience in the affordable and prime housing segments. **Key Responsibilities:** - Define and implement the analytics roadmap aligned with the HFCs business strategy. - Partner with leadership across credit, risk, operations, and sales to drive data-led decision-making. - Promote a culture of analytics and performance measurement throughout the organization. - Utilize credit scoring models for salaried and self-employed borrowers. - Monitor portfolio performance, delinquency trends, and early warning indicators. - Support credit policy formulation and risk appetite frameworks with data insights. - Drive customer segmentation, acquisition funnel analysis, and channel performance. - Analyze product performance across geographies, ticket sizes, and borrower profiles. - Identify opportunities for cross-sell, up-sell, and customer retention. - Build and lead a high-performing analytics team. - Evaluate and implement tools and platforms to enhance analytics maturity. **Qualifications & Experience:** - Masters degree in Statistics, Economics, Mathematics, Data Science, or related fields. - 8-10 years of experience in analytics, preferably in financial services (Banking/NBFC/HFC), with leadership experience in customer and risk analytics. **Essential Skills:** - Strong command of SQL, Python/R, Tableau, and data warehousing tools. - Strong expertise in credit risk modeling and Market mix models. - Experience with statistical modeling, machine learning, and big data platforms. - Excellent communication, leadership, and stakeholder management skills. In this role, you will play a critical part in shaping the data and analytics function of the Housing Finance business, driving strategic decisions and enhancing overall performance through data-driven insights.,