Head - Logistics & Customer Services

Job Description

Your Tasks Working along with the Supply chain Director to lead the warehousing and logistics strategy development and execution for the company in India. Manage the current warehousing supply chain infrastructure of Mother warehouses and DCs. Additionally, management of Hub operations of kitting of imported goods. Management of all primary and secondary transportation contracts, deliverables and transportation vendors management and development. Management of the customer service team towards effectively supporting and delivering to the high growth business from a supply chain service standpoint through high customer service levels and effective issue resolutions. Lead both the General trade and Modern Trade central and regional logistics teams towards supporting availability and customer service agenda. Optimize Distribution and Logistics costs (inbound and outbound) and bring innovation in approach and industry best practices towards same. Facilitate Regional Logistics Managers towards execution of the Demand Planning agenda for the regions. Lead the network study along with the Planning head towards supporting the long-term supply chain strategy for the organization. Your Profile Graduate in any Discipline with an MBA in Supply Chain Management from a premier Institute / APICS certification would be preferred. 9+ years of post-MBA experience currently leading the logistics vertical in a reputed organization. Sound understanding of the Indian logistics environment / warehousing and transportation management / Industry players / compliances. Excellent working knowledge of supply chain systems, processes, best practices. Excellent customer orientation and operations management / negotiation and influencing skills/ Team management skills/Analytics and execution bent of mind. IT: excellent MS-Office skills, SAP knowledge would be preferred. At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society. Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all. Show more Show less