Head - Freight Forwarding & Logistics

Key Responsibilities:
Strategic Leadership & Business Growth:- Define and implement business strategy for Freight Forwarding & Logistics in line with company goals.- Drive revenue growth by identifying new business opportunities, partnerships, and global trade lanes.- Lead negotiations with carriers, shipping lines, airlines, and vendors for competitive rates and services.- Ensure compliance with international trade regulations, customs laws, and safety standards.Operations Management:- Oversee end-to-end freight forwarding operations - Import, Export, Customs Brokerage, Warehousing, Distribution, 3PL/4PL.- Optimize supply chain processes to reduce transit time, freight cost, and improve reliability.- Develop and implement SOPs to ensure operational efficiency and customer satisfaction.- Manage vendor and carrier relationships to ensure service quality and on-time delivery.Financial & Commercial Accountability:- Own P&L responsibility for Freight Forwarding & Logistics vertical.- Monitor financial performance, cost structures, and implement margin improvement initiatives.- Drive digital transformation and automation initiatives for efficiency and visibility.Team Leadership:- Lead, mentor, and motivate cross-functional teams across freight forwarding, logistics, and supply chain operations.- Build a performance-driven culture with emphasis on accountability, customer service, and continuous improvement.- Develop succession planning and talent retention strategies.Key Skills & Competencies:- Strong knowledge of International Freight Forwarding (Air & Ocean), Customs Regulations, Incoterms, and Logistics operations.- Proven track record of P&L management, business development, and operational leadership.- Excellent negotiation skills with carriers, vendors, and global partners.- Strong leadership and people management skills with ability to lead large teams.- Analytical mindset with expertise in cost optimization and process improvement.- Proficiency in ERP/Logistics Management Systems and digital supply chain tools.Qualifications & Experience:- Graduate/Postgraduate in Supply Chain Management, International Trade, Logistics, or related field.- Experience in Freight Forwarding & Logistics with at least 5 years in a leadership role.- Experience in managing global trade lanes, large-scale operations, and P&L responsibility.- Exposure to sectors such as FMCG, Manufacturing, Retail, Automotive, Pharma preferred.