Head - Fraud and Risk

Job Description

Watched the Jamtara seriesThats what we're talking about. As a Risk and Fraud Head at Fam, you will work in the banking and payments industry; always on your toes to avoid potential fraudulent activities and deal with them if they occur. As a part of the role, you will be expected to build a team to proactively build preventive measures to avoid any mishaps. You will need to identify and analyze past patterns and make sure that the right systems are in the right place. You will be our commander of safety and protect us from any potential risks and frauds. On the Job Lead Fam s Risk Fraud vertical to secure millions of users and billions of transactions Hire, mentor, and scale a best-in-class risk team from the ground up Deep-dive into the product to proactively identify risk touchpoints Analyze and document fraudulent user journeys and behavior patterns Monitor suspicious activity and build risk scoring systems for users and transactions Work closely with operations and support teams to flag and address risks Collaborate with product and engineering to build a automatic risk detection engine Handle transaction disputes, chargebacks, and refunds with banks and partners Liaise with cyber cells, LEAs, banking partners, and other stakeholders for dispute resolution Ensure strict adherence to RBI guidelines and regulatory compliance at all times Must-haves (Min. qualifications) 7+ years of working experience in Risk Fraud team at a fintech/ bank Worked with a fintech startup in payments space Excellent communication, networking and interpersonal skills Proficient in Microsoft Excel to handle and analyse large volumes of data Good to have Worked closely with cyber cells, banking partners, and other stakeholders Hands on experience with tech/ data science/ artificial intelligence Worked with banks or non payments related companies Why join us We are building for the youngest generation in India and they need most safety Collaborate with an amazing team of engineers, product, and operations Opportunity to lead and grow in a high-impact leadership role If you want to work in a high impact and high ownership role in a tech startup Collaborating directly with Sambhav (Co-founder) and Anchit (Founding Team - Head, Product and Design) to shape Fams product strategy and design direction Perks That Go Beyond the Paycheck Relocation assistance to make your move seamless. Free office meals (lunch dinner). Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more. Salary advance and loan policies for any financial help. Quarterly rewards and recognition programs, and a referral program with great incentives. Access the latest gadgets and tools. Comprehensive health insurance for you and your family, mental health support. Tax benefits with options like food coupons, phone allowances, car/device leasing. Retirement perks like PF contribution, leave encashment and gratuity.